Using Outlook for Android in business environments for email and scheduling
I had exactly the same response from Microsoft and reported this to talktalk, who is my email provider, not my ISP and still waiting for them to update their server.
In the meantime I am using Edison Mail.
End user here:
This appears to be confirmed as my company is running the same setup Exchange-2007 w/ android & iOS devices. According to MS in-app support the app technically does support exchange 2007 but according to the subsequent threads on this topic Ex-2007 only runs TLS-1.0. Per the most recent response from MS, the outlook app has cutoff TLS-1.0 and now only supports TLS-1.2... so there appears to be a major discrepancy in what the app is purportedly saying it supports vs. what it is technically able to. Per the other threads i am switching to blue mail in hopes that it will solve the issue as my imail is garbage. MS needs to respond and clarify this as apparently outlook-365 doesnt even support TLS-1.2....