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Hi. I own an Android smartphone and have setup access to my Outlook email via the 'Exchange and Office 365' settings in the Gmail app as I prefer to keep my accounts on one app for convenience (also have the Exchange Services app installed). Unfortunately, this functionality seems to have broken around about the time that Google pushed out their most recent app update. I've tried setting up using the servers 'm.outlook.com', 'm.hotmail.com' and 'eas.outlook.com', all of which 'work' in that the initial setup completes but email and calendar sync never actually happens and I get a flag from Google saying to contact IT Admin instead. Has anyone else who accesses their Outlook via Gmail had this problem? Any suggestions would be greatly appreciated!
Configuring preferences and options in Outlook.com
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I tried various solutions including mutiple versions of the gmail app to no avail. The only solution I have found is to enable 2fa on my hotmail account, add a new exchange account via the gmail app and sign in with the app password as supplied in the microsoft account security settings. This seems to get around whatever it is that google/microsoft have broken.
It connected for me to the exchange server eas.outlook.com after I added my mobile phone number and Gmail that I use on the mobile device to the Email aliases.
Open the email in web browser on your pc, open mail settings and go to Mail > Sync email > Manage or choose a primary alias.
It's a Korean video, but please refer to this video.