Microsoft Outlook for Android Issues ("Please sign in to .... again")

Anonymous
2019-08-17T08:18:13+00:00

Split from this thread.

I've been having the same problem. I've been using the support feature in the app haven't been any help yet. I'm the admin of my org and none of the settings have changed for my login. Previously when used this app and added an account it would ask me if I wanted to stay logged in. I've deleted everything, cleared cache and app data, uninstalled everything, and I've never seen that option again when I add my account again. When ever I login I see a bunch of screens pop-up and they disappear and I have no idea what it's doing.

Outlook | Outlook for mobile | Outlook for Android | For home

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Anonymous
2019-08-28T17:17:18+00:00

Yes, I registered my phone in the Microsoft Authenticator app for android and that has seemed to fix it.

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  1. Anonymous
    2019-08-24T13:46:49+00:00

    My "fix" was to uninstall Outlook and install another email program called Aquamail.  That program has had *zero* problem staying connected to my o365 mailboxes and hasn't had to reprompt for credentials.

    I have no idea what is wrong with Outlook for Android, but sorely disappointed.

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  2. Anonymous
    2019-08-24T13:07:19+00:00

    Still having the same issues.  I just went through my power settings and I removed outlook and teams from the battery optimization in Android.  I know I've done this before but seems like it switches back on its own after awhile.

    Been having the same issue with sso okta. Outlook and teams asking for sign in. Both apps are excluded from battery optimisation. Absolutely doing my nut since whilst signed out I'm not getting chats or emails coming through.

    This needs to be fixed ASAP.

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  3. Anonymous
    2019-08-23T23:49:39+00:00

    Still having the same issues.  I just went through my power settings and I removed outlook and teams from the battery optimization in Android.  I know I've done this before but seems like it switches back on its own after awhile.

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  4. Anonymous
    2019-08-23T23:42:06+00:00

    Yeah, I'm having all sorts of sign in issues in the last 3 or 4 days. It keeps asking me to sign in to Outlook, OneNote, Excel on Android.

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