Turn Off Advanced Threat Protection in Outlook.com

Anonymous
2017-10-15T00:46:00+00:00

First, I have an @msn.com email address. This is not an Office 365 business email address!

All the links in my email prefaced with the https://nam04.safelinks.protection.outlook.com.  Looking this up is part of the Exchange advanced threat protection package which they talk about in Office 365 for business.  How do I turn this off for my personal @msn.com email account.  It is actually causing more problems for me than it "protects" me so I need to turn this off.  How do I turn this off?  Again, this is happening on a personal account, not a business account.

Thanks.

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Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2018-06-03T17:42:49+00:00

    How frustrating that youre not able to send your message. My attempt worked seamlessly. Delete, then srart from scratch?

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  2. Anonymous
    2018-06-03T18:59:50+00:00

    Tried this several times on several different days. Sigh.

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  3. Anonymous
    2018-06-04T01:38:24+00:00

    Hi jonboy99,

    To verify if this is an issue with the browser or website itself, I suggest that you clear your browser's cache and temporary internet files, if you haven't tried it yet. You may also try to access the Outlook.com Help page using a different web browser.

    Once done, please check if you will receive the same error message.

    Thank you.

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  4. Anonymous
    2018-06-04T01:45:22+00:00

    Thanks Anna - I tried internet explorer and it did work. It was like meeting an old friend again!

    Regards

    Jon

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  5. Anonymous
    2018-06-20T17:14:12+00:00

    UPDATE

    Microsoft intrudes again.  After requesting they remove/disable their Safe Links feature in my accounts which they did, I discovered later that they reenabled it.  Now I have to contact them again (of which the only means is using the ? toolbar icon, entering a description, bypassing the irrelevant suggestions, and "e-mailing" them for help).  I have to now wait for someone at Microsoft to take action ... again!

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