Turn Off Advanced Threat Protection in Outlook.com

Anonymous
2017-10-15T00:46:00+00:00

First, I have an @msn.com email address. This is not an Office 365 business email address!

All the links in my email prefaced with the https://nam04.safelinks.protection.outlook.com.  Looking this up is part of the Exchange advanced threat protection package which they talk about in Office 365 for business.  How do I turn this off for my personal @msn.com email account.  It is actually causing more problems for me than it "protects" me so I need to turn this off.  How do I turn this off?  Again, this is happening on a personal account, not a business account.

Thanks.

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  1. Anonymous
    2018-10-05T20:55:44+00:00

    I too submitted a ticket to Outlook Help with the text "Please disable Safe Links for the following email aliases;(Your email address here..)

    I received a response with similar text as above but which included the quote below stating that if I reply to their reply, I can "have the feature deactivated on your behalf".  I just replied in the affirmative to that email.  We will see what comes of it.

    (Quote from supports response...)

    *"*To provide the best protection for your account, these features are on by default and not designed to be turned off. You can reply to this email to have the feature deactivated on your behalf, but we do not recommend it."

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  2. Anonymous
    2018-09-14T01:07:12+00:00

    As part of this change, the links in some emails you receive will look different. The links will contain additional information related to the security checks that were performed. Over the coming months, new Outlook.com updates will improve the appearance of these links while still keeping you protected.

    **** YOU OUTLOOK SUPPORT!

    WE DON'T CARE ABOUT THE APPEARANCE OF THE LINKS, WE WANT DISABLE YOUR **** INTRUSIVE "SECURITY" THAT BREAKS ALL DEEPLINKS

    WE ARE TIRED OF EXCUSES

    JUST DISABLE THAT **** FOR EVERYONE OR AT LEAST LET US CHOOSE IF WE WANT YOUR "SECURITY".

    That "security" don't work for the users that found the phishing links for the first time right? so that user isn't warned...

    If i'm that first user, usually i can hover the link, and see if is a suspicious link, right? i only have to hover the mouse pointer over the link and see if the link domain is real or fake. Guess NOT... I CANT SEE IF THE DOMAIN IS REAL OR FAKE WITHOUT PRESS THAT LINK.

    THANK YOU OUTLOOK FOR THAT ENHANCED SECURITY, I HOPE THAT SITE DON'T HAVE A EXPLOIT OF THE LATEST MICROCODE BECAUSE I WILL BE ****.

    PS. Sorry for the CAPS but maybe somebody on Microsoft see this message and think maybe he has a point.

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  3. Anonymous
    2018-09-14T00:45:48+00:00

    If you follow the instructions and send the message asking them to disable it, you'll get the following response (tried it on two accounts):

    Hi,

    Thank you for contacting Outlook.com Support. My name is Jayesh and I will be helping you with your issue today. I understand you are wanting to turn off the 'Safe Links' feature. 

    The Outlook.com team has enabled premium features for Office 365 subscribers, including no ads and advanced email security. As part of these updates, you now receive a higher level of protection against malware and phishing threats. The Outlook.com service scans each link you click in your emails, and if the destination website contains suspicious content, you will be redirected to a warning page. We recommend that you do not proceed to any sites that trigger the warning page. 

    As part of this change, the links in some emails you receive will look different. The links will contain additional information related to the security checks that were performed. Over the coming months, new Outlook.com updates will improve the appearance of these links while still keeping you protected.

    At this time, Outlook.com doesn't provide an option to turn off advanced security on the links. If you're not able to use the links, I can refer this ticket to our escalation team to review.

    Thank you for your patience while the Outlook.com team works on improvements to the experience.

    For more information about the Outlook.com Premium security features, go to https://support.office.com/article/Advanced-security-features-in-Outlook-com-Premium-551ddf23-7f35-4697-8a71-30b3359362dd

    https://products.office.com/en-us/exchange/online-email-threat-protection

    Please let me know if there is anything more I can help with.

    Best wishes,

    JAYESH K.

    Outlook.com Support

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  4. Anonymous
    2018-09-04T15:45:21+00:00

    I do not want safelinks protection as it ruins my viewing experience. What can l do?

    According to https://support.office.com/en-us/article/advanced-outlook-com-security-for-office-365-subscribers-882d2243-eab9-4545-a58a-b36fee4a46e2:

    1. Copy the following text:

    Please disable Safe Links for the following email aliases;

    [alias_1], [alias_2]… 2. Open the Outlook.com Help pane. 3. Paste the text, replacing "[alias_1]" etc. with your own email aliases. 4. Select Get help.

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  5. Anonymous
    2018-09-04T02:45:55+00:00

    I do not want safelinks protection as it ruins my viewing experience. What can l do?

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