Turn Off Advanced Threat Protection in Outlook.com

Anonymous
2017-10-15T00:46:00+00:00

First, I have an @msn.com email address. This is not an Office 365 business email address!

All the links in my email prefaced with the https://nam04.safelinks.protection.outlook.com.  Looking this up is part of the Exchange advanced threat protection package which they talk about in Office 365 for business.  How do I turn this off for my personal @msn.com email account.  It is actually causing more problems for me than it "protects" me so I need to turn this off.  How do I turn this off?  Again, this is happening on a personal account, not a business account.

Thanks.

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Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2017-11-05T19:35:58+00:00

    I share your frustration, this feature is absolute garbage. Even leaving aside the privacy implications of microsoft monitoring all the links I click on, I am totally unable to decipher these links to decide for myself if I trust the url or not.

    This is the kind of crap that is pushing me very close to getting rid of the hotmail account i've had for close on 20years.

    Give me the option to disable it microsoft!

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  2. Anonymous
    2017-10-30T08:06:12+00:00

    Here in the Netherlands also the same problem on my hotmail account.

    It alters the links in my mail (unwanted!) for later archiving etc.

    It delays the opening of my links (and 2 out of 10 times it does not even work!!!)

    It as impact on my privacy and browse behaviour, Microsoft does not have to know WHEN and WHAT links I click in my PERSONAL email.

    According to the dutch support from outlook.com (Hey, I have hotmail, not outlook). Is is a new feature in the premium service of hotmail (the payed version).

    If I do not want it anymore I should stop paying they say!!!!!

    And 2nd I should go to "feedback" and ask there... "They really listen to you" the say... HA HA HA

    Microsoft: Opt-in this "servce". I do not want it!

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  3. Anonymous
    2017-10-16T13:46:37+00:00

    Contact tech support via the ? menu when logged into Outlook.com

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  4. Anonymous
    2017-10-15T23:48:24+00:00

    This is not a domain account so they will not help me. This is happening on my hotmail.com account . This is not a domain, not a business account. My email address is a @msn.com account so who do i talk to at microsoft in the IT department to turn it off for me?

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  5. Anonymous
    2017-10-15T23:31:54+00:00

    Hi Nite,

    Making changes in ATP requires the configuration of policies to activate and target specific users, groups, or domains to be protected by the service. This needs an advanced technical support. Thus, we recommend that you post your query to our TechNet Forum.

    It is a community of IT Professionals and Network specialists that can surely provide you the best resolution for your concern.

    If you have further questions, feel free to post in the Community.

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