Turn Off Advanced Threat Protection in Outlook.com

Anonymous
2017-10-15T00:46:00+00:00

First, I have an @msn.com email address. This is not an Office 365 business email address!

All the links in my email prefaced with the https://nam04.safelinks.protection.outlook.com.  Looking this up is part of the Exchange advanced threat protection package which they talk about in Office 365 for business.  How do I turn this off for my personal @msn.com email account.  It is actually causing more problems for me than it "protects" me so I need to turn this off.  How do I turn this off?  Again, this is happening on a personal account, not a business account.

Thanks.

Moved from: Outlook.com / Email / Sending, receiving, and reading email

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

65 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-12-09T20:00:26+00:00

    They also fixed it for me very quickly after I emailed them, so I can't complain about that. Really needs to have a simple opt in/out option in the settings though.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-12-09T19:48:16+00:00

    This worked for me.  I sent the following to ******@support.outlook.com:

    Please disable Advanced Threat Protection (ATP) on my email account: ******@msn.com

    In less than 12 hours I had a reply and URL's in all emails since have been clear.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2017-12-09T19:35:49+00:00

    How do I correct this

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  4. Anonymous
    2017-12-08T00:58:57+00:00

    MY EMAIL RUNS MUCH MORE SMOOTHLY WITH "SAFELINKS"!!!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-11-21T16:37:03+00:00

    Hi.

    I realize that my post here will be somewhat unpopular ... while I find the ATP prefix a bit cumbersome, at times, so far I've not had any problems reaching the web sites I click to visit.

    The added protection is worth the slight delay, given how many new and different ways crop up every day when people are trying to inflict scams, Trojans, and other means to destroy our systems' files, software, etc.

    So, for now I will put up with this new method to protect my system.  It's added to my other packages, like Norton and Webroot.  Anything which protects my computer and the various areas which might be vulnerable is fine with me ... so long as they work and do not get in my way.

    And remember to back up your crucial files regularly. It's the best protection you can have, bar none.

    -a.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments