Turn Off Advanced Threat Protection in Outlook.com

Anonymous
2017-10-15T00:46:00+00:00

First, I have an @msn.com email address. This is not an Office 365 business email address!

All the links in my email prefaced with the https://nam04.safelinks.protection.outlook.com.  Looking this up is part of the Exchange advanced threat protection package which they talk about in Office 365 for business.  How do I turn this off for my personal @msn.com email account.  It is actually causing more problems for me than it "protects" me so I need to turn this off.  How do I turn this off?  Again, this is happening on a personal account, not a business account.

Thanks.

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  1. Anonymous
    2018-05-31T08:59:35+00:00

    Excerpt of my correspondence with the Support:

    I understand that „safe links“ thing was suddenly re-enabled for each of my aliases. Please explain: why did that happen, how did that happen, when will it happen again!?

    Back in December, we had to learn that „safe links“ have to be disabled per alias, rather than per account respectively mailbox. We went all through that, „safe links“ actually were disabled for my primary, as well as for the concerning secondary ...@live.de alias. Please find attached the full correspondence from back in December.

    Again, please explain: why did that happen, how did that happen, when will it happen again!?

    Further, please permit to ask, what came over Microsoft to release such half-baked thing to the public without opt-in!?

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  2. Anonymous
    2018-05-30T19:24:27+00:00

    Hm. 😒

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  3. Anonymous
    2018-05-30T19:22:30+00:00

    Was that directed for me? It just says email not sent when i try it. has done so since yesterday, I suspect it's a temporary systems issue.

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  4. Anonymous
    2018-05-30T19:19:28+00:00

    The refreshed Outlook.com makes it harder to get in touch with the support. The former "in product support" only lists some FAQ. To actually get to a kind of contact form, I had to find a "Contact Support" button at https://support.office.com/en-us/article/Advanced-Outlook-com-security-for-Office-365-subscribers-882d2243-eab9-4545-a58a-b36fee4a46e2, which then redirects to Outlook.com, offering a contact form over there.

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  5. Anonymous
    2018-05-30T17:07:45+00:00

    Aargh, this is happening again to me too! I am unable to contact support at all - even following the links within outlook.com, I try to contact support, and I get offered suggestions - which of course are completely useless - and then get told the email wasn't sent.

    WTF indeed!

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