Outlook Android App E-Mail Notification Sounds

Anonymous
2019-03-22T21:37:53+00:00

Can you please fix the Outlook Android App incoming notifications sounds?  Cannot select Outlook E-Mail sound anymore in new sounds.  Outlook EMail and Outlook EMail Sent are both in the sent sounds.  The Outlook sounds got erased from new emails list in a past update and have never been replaced.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2019-07-27T03:19:36+00:00

    Same thing here (Xaiomi Mi Note 3 10.0.3.2)

    I had been receiving emails and getting sounds and with no intervention on my part they stopped. I saw my phone light up but there was no sound...

    ...I put it down to a glitch and left it. All the next day it had no sound on receiving emails, I eventually checked the setting in Outlook (Android platform, official app) and it said :-

    New email sound

    None

    Which I couldn't change as it takes me to the wrong screen, the Sent Email sound works correctly.

    I looked back in the updates list from Google Play and found an Outlook update round about the time that this issue started. Which would be update 3.0.107 (331)

    I uninstalled and reinstalled and the sound is back to default but you cannot change it as it still takes me to the wrong screen as shown in this video.

    https://streamable.com/6knk2

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  3. Anonymous
    2019-07-26T20:46:14+00:00

    Definitely not just Chinese phones. I have a Moto G4 Plus and I'm having the same issue, as of the update that just downloaded today, which is 3.0.107.

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  4. Anonymous
    2019-07-17T16:11:31+00:00

    Not Just Chinese phones.  LG Stylo 4.  Same thing.  Lost the default app sound the way it has been described here.  My workaround was downloading the mp3 of the default sound and using that as a custom sound.  Whatever it takes.

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  5. Anonymous
    2019-06-24T06:53:08+00:00

    Hi Ms outlook,

    Can we set different Tone for High Importance Email and other email normal tone?

    Regards,

    Mustafayar Khan

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