Outlook Android App E-Mail Notification Sounds

Anonymous
2019-03-22T21:37:53+00:00

Can you please fix the Outlook Android App incoming notifications sounds?  Cannot select Outlook E-Mail sound anymore in new sounds.  Outlook EMail and Outlook EMail Sent are both in the sent sounds.  The Outlook sounds got erased from new emails list in a past update and have never been replaced.

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2021-01-02T23:15:22+00:00

    I have same issue on my Nokia 5.3 device. Contacted both Nokia and Microsoft, but both blaming each other for this problem. I'll wait for the next Android OS update hoping this will get fixed.

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  2. Anonymous
    2020-09-27T13:23:33+00:00

    I've the same issue on my Nokia 7.2 since about one month. Sent mail sound is working, but selecting the new e-mail sound results in the error "Android.Media.Process keeps stopping.

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  3. Anonymous
    2020-07-30T18:59:05+00:00

    I have two Nokia phones, Nokia 9 and Nokia 7.2. Both are setup with the same Outlook.com account. On the Nokia 9 I can select a sound for incoming email (I usually select "None"). On the Nokia 7.2 I have the issue of not being able to select a sound. When I get the message "android.process.media keeps stopping" and select "App info" it takes me to the Media Storage app, not Outlook. I have seen this issue on other phone makes also.

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  4. Anonymous
    2020-07-28T19:16:38+00:00

    The problem is still the same. 

    We need an update to get the right sounds from Outlook. 

    Kind regards, 

    Florian.

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  5. Anonymous
    2020-06-26T14:51:40+00:00

    I have the same issue on a OnePlus 7T. 

    Outlook for Android version 4.2024.3.

    Android version 10

    OxygenOS 10.0.11.HD65AA

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