Using aliases from the new Outlook app for Android

Anonymous

I'm having trouble using the new Microsoft Outlook app to send e-mails from different aliases under the same account. I have my primary (and original) e-mail added, but when I compose a new message, it no longer gives me all my other e-mail aliases from the drop-down function to choose a different "send from" address (not Gmail or another service, but simply aliases within the same Microsoft account). The old app had them on the drop-down when composing a new e-mail, this one doesn't. I've tried adding my other aliases as other accounts, but it simply tells me that this account has already been added (which it has, but not the aliases).

This along with the now non-existent option to download files directly to my device is making me dislike this new app. I feel like a perfectly good app has been ruined for nothing. It might look fancier but does not work as well and is more confusing that it needs to be.

Any help is appreciated.

***Post moved by the moderator to the appropriate forum category.***

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Anonymous

Hi,

To better assist you, we suggest to use your Outlook.com account to manage the "Alias" you want to use when sending emails. See the steps below on how to do it:

Login in Outlook.com.
Once done, click the gear icon at the top right.

![](https://learn-attachment.microsoft.com/api/attachments/c0215f0e-4591-406f-8bf9-8f9c58bcf3d7?platform=QnA)

3. Click **Options,then inConnected accounts,**hit Manage or choose a primary alias.

![](https://learn-attachment.microsoft.com/api/attachments/f8f76a67-6747-4538-8b44-807703d81800?platform=QnA)

4. Choose how would you like to receive your code.

5. Once done, click Add email, then choose "Add an existing email address as a Microsoft account alias"

6**.**Open your Outlook application again, then try to send an email and choose the alias that you added.

Let us know how it goes.

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93 additional answers

Anonymous

2015-12-26T23:36:47+00:00

Hi,

Thank you for your reply. I appreciate your efforts toward fixing the issue. Sometime in application all the functionalities doesn’t works same as it works in browser. We regret that downloading attachment and changing alias doesn’t works in new Outlook app. To use all functionality you need to use Outlook in browser.

You can also give feedback/suggestion about this feature in Feedback option under Settings option in Outlook application.

Hope this information helps. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.

In your last response you wrote, "To use all functionality you need to use Outlook in browser."

If what you say is true, then why did Microsoft create the app? If the existing browser version for smart phone has more functionality than the app, why did they design the app?
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Anonymous

2015-11-25T01:14:50+00:00

I do not keep up with the Android app.
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Anonymous

2015-11-24T19:54:52+00:00

Is it possible to choose which email address/alias to use to reply or compose a new message? I can do this on desktop or in the browser. But in the Android app, I only see the default address. I can change the default in the Android app setting but not convenient.
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Anonymous

2015-11-21T23:20:32+00:00

What feature?

All that changing the primary alias means is that all emails sent will use the new primary alias address.
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