Using aliases from the new Outlook app for Android

Anonymous
2015-06-17T21:32:04+00:00

I'm having trouble using the new Microsoft Outlook app to send e-mails from different aliases under the same account. I have my primary (and original) e-mail added, but when I compose a new message, it no longer gives me all my other e-mail aliases from the drop-down function to choose a different "send from" address (not Gmail or another service, but simply aliases within the same Microsoft account). The old app had them on the drop-down when composing a new e-mail, this one doesn't. I've tried adding my other aliases as other accounts, but it simply tells me that this account has already been added (which it has, but not the aliases).

This along with the now non-existent option to download files directly to my device is making me dislike this new app. I feel like a perfectly good app has been ruined for nothing. It might look fancier but does not work as well and is more confusing that it needs to be.

Any help is appreciated.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-10-16T19:38:54+00:00

Hi,

To better assist you, we suggest to use your Outlook.com account to manage the "Alias"  you want to use when sending emails. See the steps below on how to do it:

  1. Login in Outlook.com.
  2. Once done, click the gear icon at the top right.

![](https://learn-attachment.microsoft.com/api/attachments/c0215f0e-4591-406f-8bf9-8f9c58bcf3d7?platform=QnA)

3. Click **Options,then inConnected accounts,**hit Manage or choose a primary alias.

    ![](https://learn-attachment.microsoft.com/api/attachments/f8f76a67-6747-4538-8b44-807703d81800?platform=QnA)

   4. Choose how would you like to receive your code.

   5. Once done, click Add email, then choose "Add an existing email address as a Microsoft account alias"

 

   6**.**Open your Outlook application again, then try to send an email and choose the alias that you added.

Let us know how it goes.

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  1. Anonymous
    2017-05-30T14:28:28+00:00

    Why does Microsoft report this as the answer? It is not the answer. Note how many people have ticked this answer as "helpful." Zero.

    It has been almost 2 years since this thread began. And yet sending from one's preferred email address (a.k.a. an "alias") is still not featured. (In fact, not only is it not possible on the android app; it's also not possible on native Outlook for PC for an Office 365 account - not without a heavy-laden workaround that requires extra clicks for every email sent.)

    Dear Microsoft, using outlook.com is not a solution.

    This should be a basic feature. Where are you spending all your resources of time, money and expertise? Please make this a priority.

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  2. Anonymous
    2017-05-30T14:12:36+00:00

    I don't want to use Outlook.com to manage my mail so this option will not work. Please add alias functionality to the Outlook Android App so that it works with any email provider. Thank you.

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  3. Anonymous
    2016-03-16T09:04:16+00:00
    1. Go to https://outlook.com - Options - Your email accounts.
    2. On the bottom of this page you can define your default "from" address.
    3. Open the Outlook App for Android and setup a new account for "Exchange" (not Outlook.com).
    4. User your default "from" adress as mail adress and your primary alias as login name. Server name is s.outlook.com.

    Now you can at least sent mails with your default "from" adress. However, you still can't set another default alias in the Outlook App and you also can't chose an alias every time you send a mail.

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  4. Anonymous
    2015-11-21T21:59:52+00:00

    Thanks Karen.

    Excellent instructions, can send now via an alias.

    Cheers Paul

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