Calendar event showing up the wrong timezone

Anonymous
2015-03-16T12:28:08+00:00

Hi there, I refer to the screenshots below. The user, Pamela, sends out a calendar invite to both Jeff and Kok Guan, specifying the correct timezone UTC +0800. However, what Jeff views this event on his Mac running on Yosemite 10.10.2 is the UTC +0000 timezone, Monrovia, Reykjavik. The time indicated is displayed 6am instead of the actual 2pm, despite showing a notification that the event will commence at 2pm on Jeff's Mac. How do i go about correcting/removing the UTC +0000, Monrovia, Reykjavik, timezone stamp. Appreciate some help with this. Thanks!

Regards

Kenny

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2015-05-27T18:59:07+00:00

Unfortunately, the server update won't fix existing meetings automatically.  However, users MAY be able to fix it themselves if they find the original meeting invitation (could be in Deleted Items) and re-accept the meeting(s) with the "UTC" time zones.  (Let us know if that works.)

If that doesn't work, they will have to ask the organizer to re-send the invitation.  (Organizer just has to open the meeting on his/her calendar and click "Send Update." Make sure to "Edit Series" if it is a recurring meeting.)

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  1. Anonymous
    2015-03-20T02:35:33+00:00

    Are you saying choose a different location in the MAC outlook client or on the mobile device where the appointment is created? On the MAC client you don't have multiple locations in the same time zone, you only have the time zone itself to choose from?

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  2. Anonymous
    2015-03-20T01:59:03+00:00

    Some changes to time zone support are coming for Outlook 15. Not sure how soon.

    In the meantime, see if you can choose another location in the same time zone. Usually, these issues are specific to the location not the general time zone.

    Hope this helps!

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  3. Anonymous
    2015-03-17T12:51:14+00:00

    Thanks for you reply. I was aware of the toggle button for the time zone. But the bug is no one press on this button to enable time zone managing when they create a new event. But what I saw (with all of my 60 users), is when they have guest invited in the reunion, they didn't press on the toggle button (to enable it) but when guest receive the meeting invitation, the toggle button for time zone is enabled and the time zone field (not the right one) shows in the meeting details. Moreover if the host of the reunion return to edit (or show details) of it's own meeting, the toggle button is enabled for time zone even if it never press it during the meeting creation process. I think when a meeting have guest (not a personal event), the time zone seem to enable by itself and doesn't show the right time zone thereafter!

    It's EXTREMELY annoying and problematic for a business use when people have like 10 meeting or events on each days... they can't count on their calendar anymore!!

    BTW I also have another major issue with calendar in Outlook for Mac 15.8.1... sometime the meeting alarm didn't shows up on the computer (at least it work on my iPhone). So if I have an appointment at 9:00 AM... no alarm from Outlook. But if like 2 hours later I close (QUIT) my Outlook then re-open it, BAM, I have an alarm with OVERDUE 2 HOURS!! God damn it!!

    How can we ran a medium sized business with that kind of poor and unreliable software?!?

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  4. Anonymous
    2015-03-17T02:59:08+00:00

    I am having the exact same issue with events created on a mobile device. If I create an event on my iPhone or iPad, on the other iOS device the time zone shows correctly, and on Outlook OWA it does too, by the way I am in Eastern Time in the US, so UTC-0500, but on the MAC Client 15.8.1 it lists Monrovia, Reykjavik and then has the notification just like your screenshot above. So if it helps, it appears the problem occurs west of UTC as well as east of UTC :) Hopefully Microsoft sees this and fixes it, Time Zone support is pretty basic stuff to not get right.

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