Calendar event showing up the wrong timezone

Anonymous
2015-03-16T12:28:08+00:00

Hi there, I refer to the screenshots below. The user, Pamela, sends out a calendar invite to both Jeff and Kok Guan, specifying the correct timezone UTC +0800. However, what Jeff views this event on his Mac running on Yosemite 10.10.2 is the UTC +0000 timezone, Monrovia, Reykjavik. The time indicated is displayed 6am instead of the actual 2pm, despite showing a notification that the event will commence at 2pm on Jeff's Mac. How do i go about correcting/removing the UTC +0000, Monrovia, Reykjavik, timezone stamp. Appreciate some help with this. Thanks!

Regards

Kenny

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2015-05-27T18:59:07+00:00

Unfortunately, the server update won't fix existing meetings automatically.  However, users MAY be able to fix it themselves if they find the original meeting invitation (could be in Deleted Items) and re-accept the meeting(s) with the "UTC" time zones.  (Let us know if that works.)

If that doesn't work, they will have to ask the organizer to re-send the invitation.  (Organizer just has to open the meeting on his/her calendar and click "Send Update." Make sure to "Edit Series" if it is a recurring meeting.)

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  1. Anonymous
    2017-08-16T20:58:51+00:00

    Patrick, I would also be curious what happens if the organizer invites one of your users directly (instead of forwarding the invite).  Is that something you could ask the organizer to test with you?  The test meeting should be in the time zone as the forwarded one.

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  2. Anonymous
    2017-08-16T20:54:32+00:00

    Hi Patrick,

    Can I get a copy of the forwarded meeting invite that is received in Mac Outlook?  I will send you a private message so you send it to me directly.  Please have a recipient drag the meeting invite message from the Inbox to the Finder desktop. That will create an .eml file that we can examine.  Thanks.

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  3. Anonymous
    2015-03-17T01:52:40+00:00

    I have yet encountered an incident regarding recurring events. Cant help you there, buddy!

    Not sure if this helps. On setting a new calendar invite window, there is the timezone button where you can toggle on/off to see what timezone you are sending to. Perhaps, you can get the sender to verify the timezone before sending. If it is in the right timezone, it will mean that the fault may lie with the recipent or Outlook itself. 

    Totally agreed with you on the point where Outlook for Mac 15 seems to be totally confused between time zones. Both users are within the same organization in the same timezone and have UTC+0800 Kuala Lumpur/Singapore settings configured on their Outlook clients. I just cannot understand why the calendar event is indicating the UTC+0000 times when the settings have already been in place. 

    It is also a disappointment that this issue surfaces even after the user has updated to Outlook ver15.8.1.

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  4. Anonymous
    2015-03-16T13:28:14+00:00

    Same here! Entire business (60 users) uses Outlook for Mac 15.6 (latest supporting Mavericks 10.9 apparently!!) and appointment time zone are all mixed up! Seem to be only happening on recurring events however, because on single occurence event time zone work correctly, but when people make recurring events, time zone are fu**** up!

    I am working on different scenario and one observation is appear to be related with the system language. Time zones shown in Outlook for Mac 15.6 are completely different between the FRENCH version and ENGLISH version (we are in Canada BTW). People working in french have a default time zone called (INDIANA, EAST (-5.00) and people in english have a default time zone called (USA/CANADA, EAST (-5.00). Both are -5.00 GST, but when people are sending invitation between a french and english computer, Outlook seem mixed up between time zone.

    Note than all hour business computer are in the right time zone no matter if they are english or french language. It's only Outlook for Mac 15 who look to be confused between time zones!

    Hope Microsoft will work on that soon because at this point, Outlook for Mac 15 (O365) are an HORRIBLE client software for a business use... there's so many issues preventing a optimal work in business environment, what a shame!!!

    I know it probably don't help on your case, but be aware someone else share your issue!!

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