DNS settings issue on Outlook for Mac 2011

Anonymous
2017-04-09T17:35:05+00:00

I am constantly getting these popup window alerts for my Outlook for Mac 2011 every few minutes"

"Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct."

How do I correct this issue??

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2017-05-09T03:06:53+00:00

Hi RSSrsvp,

Here’re the steps to flush DNS in Mac:

  • Step 1: Open the Terminal
    • Navigate to Applications -> Utilities -> Terminal
  • Step 2: Flush DNS - Type the following command and hit enter. 
    • Mac OS X Yosemite and later
      sudo killall -HUP mDNSResponder
      • Mac OS X Yosemite v10.10 through v10.10.3

sudo discoveryutil mdnsflushcache - Mac OS X Mavericks, Mountain Lion and Lion

sudo killall -HUP mDNSResponder - Mac OS X Snow Leopard

sudo dscacheutil -flushcache

Thanks,

Brook

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  1. Anonymous
    2017-04-23T09:11:52+00:00

    Hi RSSrsvp,

    Let me know if my test account works in your Outlook.

    Thanks,

    Lance

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  2. Anonymous
    2017-04-21T17:50:27+00:00

    Hi RSSrsvp,

    To identify if the issue is related to the specific account or the mail server side, I have sent you a private message to share a test account. Please set it up in your Outlook and share the outcome with us.

    Here is the link to access pm:https://answers.microsoft.com/en-us/privatemessages/list

    Thanks,

    Lance

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  3. Anonymous
    2017-04-20T13:46:39+00:00

    I continue to see this.

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  4. Anonymous
    2017-04-20T13:03:26+00:00

    Tried all steps including dragging the Office 2011 Indentity folder to the trash and starting over. The status bar keeps saying determining inbox changes then sync pending, then downloading but nothing downloads and then it repeats.

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