How to switch back to old "Hotmail" interface layout? (Aug 2016)

Anonymous
2016-08-02T15:16:15+00:00

A few days ago my Hotmail e-mail account suddenly switch to the "Outlook" mail & layout (where the little blue line fills in across the screen under the "Outlook" icon....) I hate it! Why did it change & HOW CAN I SWITCH BACK TO THE OLD HOTMAIL FORMAT I WAS COMFORTABLE WITH ALL THESE YEARS???

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

90 answers

Sort by: Most helpful
  1. Anonymous
    2016-08-05T11:19:32+00:00

    Thanks. Yes, I clear the cache & cookies regularly. I prefer Chrome over IE. 

    What I (we?) REALLY want is the old interface back ...

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2016-08-04T22:16:54+00:00

    I'm using the same version of Chrome on my PC as i did a week or so ago, when I had the old Hotmail - before you switched me to Outlook. Outlook is slower.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2017-07-13T16:32:27+00:00

    Hey! 

    I had the same problem as well, but fear not, there is a solution to this problem.

    Here's how: 

    1. click on the gear button (it's on the top of the page, in between the bell shape and the question mark)
    2. Once there, select the options button.
    3. In that options section, there is an option to choose how you would like to see the layout of outlook. 
    4. On the very far right, there is a subsection, under mail, called layout. You would want to look under that. 
    5. On the VERY bottom of said layout subsection, there is a section called reading pane. Click into that. 
    6. Select the "hide reading pane," as well as the "return to view," and "type in a new window" 
    7. Click save, and return to inbox. 

    It should be done!! :)

    Hope this helps!!

    FYI: The photo below shows where step 5 is located. Took some scouting, but hey, this photo should be a somewhat helpful guide. :DD 

     

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2017-05-23T15:56:09+00:00

    Sachin, please, suggest to Microsoft to have an option of returning the Mail to old Office Outlook mode. I'm using my old Windows 7 PC where I still have an old version (for whatever reason - and luckily - it didn't update to new outlook) of Mail and I can not emphasize enough how much more clean and user friendly that version is.  The new Outlook drives me crazy and I'm not any senior person who doesn't like new upgrades - I am an mid-aged professional who needs quick access and clear transparency ...

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2016-08-05T09:43:43+00:00

    Hello,

    Thank you for keeping us updated.

    I suggest you to try using the Internet Explorer and check if the same issue persists, I also suggest you to clear the cache and cookies and check if the same issue persists.

    Cookies are small files that websites put on your PC to store information about you and your preferences. Cookies can make your browsing experience better by letting sites remember your preferences or letting you avoid signing in each time you visit certain sites.

    Refer: Delete and manage cookies in Internet Explorer

    Please post to us with more information to help you better.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments