DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2015-11-06T11:13:13+00:00

    You Do have to Wonder who is Managing the Project at Microsoft,  Where they cant release a simply android app that WORKS !   

    Just Incredible !  The Arrogance of them all !

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  2. Anonymous
    2015-11-07T13:26:15+00:00

    You Do have to Wonder who is Managing the Project at Microsoft,  Where they cant release a simply android app that WORKS !   

    Just Incredible !  The Arrogance of them all !

    In the end I'm quite grateful to them for forcing me to put all my mail in the gmail app.  It's so much easier to manage.  Now I view all my gmail and outlook messages in one single app. And save the space taken up by outlook.  Perfect in the end

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  3. Anonymous
    2015-11-09T11:52:06+00:00

    Hi Jerrin,

    I will be glad to help you with the issue you have with Outlook. I understand the frustration when things don't work the way it should.

    The downloaded attachments will be saved in the default location set on the phone. The default location on your phone could be Phone Memory. I suggest you check for the attachments in the phone memory.

    Hope this information is helpful. Please reply with the results. I will be glad to help you further.

    the files are not downloaded in the phone, you are able to view it from the app. only which cause me to uninstall it and use a third party app.

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