DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2016-10-26T15:58:41+00:00

    I believe the original need for this question was to be able to retrieve attachments once they are opened in outlook. The general answer was that the attachment should be in the default downloads folder, but it doesn't show up there just by selecting and opening the attachment within your email. Opening an attachment from within your email puts it in a temporary folder similar to how it is done on a PC with Outlook.

    How to get the attachment into your downloads folder:

    1. In the outlook app, on the shortcut bar (Mail, Calendar, Files, Contacts) select Files
    2. Touch the down arrow next to the attachment you are interested in
    3. Swipe up to reveal "Save to Device"
    4. Touching this should put the item in your default downloads

    So I've got the part where if I needed to retrieve the attachment I can. However, I have been unable to locate (via a file manager) the temporary folder location used to open an attachment from the outlook app. It is clear it ends up in a cache somewhere. The attachment I am viewing is 11MB and the app cache appears to be only 150KB. The properties of the picture show "/outlookfile/data/data/~temp folder giberish~/picturename.jpg" I have not been able to locate the "outlookfile" using my file manager (Astro) on my phone or via usb on my PC. Sometimes the attachments I view on my phone are large pictures or PDFs. My issue is: If I can't clear the cache to remove these files and I can't locate them with a file manager, do i have zombie files taking up space on my phone that I have no way of removing without resetting my device?

    UPDATE: I see now several people posted these instructions way later in the tread, I skipped to the end when all I was seeing was - Yeah me too post. Someone mentioned that the temporary file is deleted when you close it, but I'm calling BS on that because I can immediately reopen a large picture that originally took at least a minute to open.

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  2. Anonymous
    2016-10-26T16:16:45+00:00

    Outlook Android App

    When you open an attachment, it is temporarily downloaded in the folder:

    /sdcard/Android/data/com.estrongs.android.pop.pro/tmp/tmp/AttachmentDateAndHour.Extension

    As soon as you close the attachment or the email, that file is deleted !!!!

    Please, make possible to download the attachment with the original file name in the Downloads folder of Android

    Thanks

     I don't think it is deleted. I can immediately reopen (using outlook only) a large picture that originally took at least a minute to open before. Which worries me because there's seems to be no way to delete it and It's just wasting space on my phone.

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