DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

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Anonymous

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem. I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you.

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

Download the attachment from your email and open the file.
Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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69 additional answers

Anonymous

2016-04-27T17:41:23+00:00

Read the recent replies in this thread. You'll find that you have to download it a second time to your device in order to keep the attachment and use it outside of Outlook. And downloading to your device is accomplished differently than downloading it within the email. Screenshots and instructions are provided. Take a look.
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Anonymous

2016-06-12T14:43:30+00:00

Solved!!!!!

I had the same problem!

The problem seems to be that when you open a file to view (in my case jpg photos) they are not 'downloaded'! In the outlook app there are four tabs at the bottom.... mail, calendar, FILES, and people.

If you click on FILES you will see the recently viewed files. Select the one you want and there is the option to 'Save to: Device'!!!!!

The file then saves to the 'Download' folder on the device
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Anonymous

2016-09-24T12:21:48+00:00

It's now September 2016 and this is still an issue. The Outlook app, by default, places downloaded attachments into a system level folder is inaccessible to users that don't have a rooted phone. This has never been fixed. Why would Microsoft even permit the app to make a call to a system folder for storage. This has nothing to do with phone manufactures. Its a penitentiary with the code used by Microsoft. What's worse is that the user can't change this to a folder of their choice, either prior to download manually or by changing a default location. This means that users will continue to build up files that they can't delete in a partition with very limited space and never intended for user storage. Innumerable messages to the Microsoft help desk only results in runaround and passing blame on to the user when clearly the evidence points to Microsoft's poor coding. Fix this!
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