DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

Was this answer helpful?

30+ people found this answer helpful.
0 comments No comments

69 additional answers

Sort by: Oldest
  1. Anonymous
    2016-01-25T20:58:37+00:00

    This may work, I am not even going to try, I just forward to gmail or my other mail client.

    Considering you used to be able to download no problem with hotmail/outlook.  This is still a joke that you cannot download in Microsofts actuall App that they have designed, but I can in Android mail and Gmail.

    Come on microsoft get this fixed,  it is not everyones phone that i broke.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-01-25T21:31:59+00:00

    That is helpful.  But if you're using an Android phone you may as well just use the gmail app and put your outlook/Hotmail account there.  Most of us have gmail accounts Anyway so it also puts all your mail in one place.  No need for outlook app at all.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-01-25T23:16:18+00:00

    Yeah, but I think you have to remove two step verification from your security settings, or you cannot setup your mail client, I think.

    Was this answer helpful?

    0 comments No comments