DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  2. Anonymous
    2016-03-26T11:29:22+00:00

    I suggest everyone to report this through Help and Feedback in the App.  

    Click contact support.

    There first respsonse will be go to save as  icon,  or the folder of attachments, saying it works.

    When you point out that it does not actually download to the default download folder and only to the download app, you can only view the file not actual get the file from file manager they admit defeat and say it does not work.

    All of you please report and maybe they will fix.

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  3. Anonymous
    2016-03-20T05:08:58+00:00

    I found a round about way also by opening the image (after download but before clearing the notification) in another program such as Photo Editor that can then save the file correctly.

    Thisbis unexceptable.  I opened a support thread with Microsoft and they just said yeah we know about it and we will let you know when we work out how to fix it and then closed the thread.  I am a paid up office 365 user and they do this.

    Outlook for android is not fit for purpose in its current state and should be withdrawn completely until fixed.

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