DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2016-04-25T14:01:15+00:00

    I'm having the same issue on my Android phone. 

    I have a Galaxy S5 running Android Marshmallow (Cyanogenmod) and Outlook version 2.1.0

    Whenever I download an attachement, pictures, word docs etc I am unable to access them from outside the Android app.  I rooted my phone to investigate and I found that all of the attachments are not stored in the "download" folder but in a subfolder of /data/data/com.microsoft.office.outlook.  This folder is nopt accessible without root access which seems like a bit of a flaw.

    Is there really no fix for this yet?

    Thanks

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  2. Anonymous
    2016-04-22T01:38:41+00:00

    I updated Outlook to 2.1.0 using the Google Play store. In the "Read more" section of the app in the store, it says version 2.1.0 was updated April 13, 2016.

    Be aware, however, the store will only show apps that are compatible with your phone make and model, your Android version, your phone carrier and the country you live in. I am in the US on a Verizon Samsung Note 5 running Android 6.0.1 (Marshmallow). It's stock and not rooted.

    Here is a screenshot showing the File icon to click (CIRCLED IN RED) in order to manage attachments that have already been downloaded within the email:

    And here is a screenshot of the attachments and the "circle v" (CIRCLED IN RED) you click to download it to your device:

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  3. Anonymous
    2016-04-22T01:21:48+00:00

    Ok, now we are getting somewhere... (and this Outlook design problem was on Lollipop too. Its not a bug in Marshmallow)

    I guess it might depend on what type of attachment you are opening and which app you open it with. I am dealing with attached photos (as are many others in this thread).

    I can open an attached photo using Android's Gallery app, but unlike every other picture stored anywhere on my phone, the Gallery app only lets me view it, zoom in/out and go back to the email. I cannot rotate it, save it, share it or even delete it... basically I can't do anything with the photo.

    If, when I try to open an attached photo, I choose one of my file browsers (like the wonderful ES File Explorer others have mentioned here), it throws an error message: "Picture not found: /data/user/0/com.microsoft.office.outlook/app_1.1:rUfue5eY65df0fjGVw/IMG_2046.jpg"

    This gives a clue that Outlook is storing the downloaded photo in a temporary, hidden, inaccessible area on the phone. I also can't browse to that directory outside of Outlook. It doesn't show up (but it still takes up space for every attachment I've ever downloaded).

    The only way I've found to deal with these attachments is to download the attachment within the Outlook email, then go back to my Inbox and click the files icon at the bottom. This brings up a list of every attachment I've downloaded - not every attachment, mind you... just the ones I've actually downloaded from within an email - and I can then save the photo(s) from here to my device in accessible directories on my phone and use them normally.

    So I have 2 copies of these things on my phone. One hidden and one useful. And I can't manage attachments from within an email other than view them in Outlook's walled garden. I have to download it within the email and then go out to the inbox file list and then save it to my device to do anything with it. This is cumbersome and most unintuitive, but doable.

    All I wanted to do was text/SMS/MMS the emailed photo to a friend. What a nightmare.

    Hopefully this will help others that haven't randomly stumbled into this solution.

    UPDATE: I also found if you choose to open the photo using "Outlook Image Viewer", there is a circle with a "v" in one of that app's menus that, when clicked, gives an option at the bottom to "Save to/device" but this isn't much better than the Outlook file attachment section and most people avoid single-use apps like this when every other app easily deals with any file on your phone. You still end up with 2 copies of every file on your phone. Why doesn't Outlook just store attachments in a normal accessible place like everyone else and avoid these headaches?

    I have a question:

    This latest version 2.1.0(122), from where you downloaded ?

    I had to download from third part site, because it´s not available in Google Play sore for update.

    Did you download from Google or another site ?

    Thanks?

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