DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2015-10-17T14:39:13+00:00

    Open outlook on phone using a browser like chrome rather than the app. Then download from the browser version.

    Use es file explorer free app to ss the files in the download folder. The outlook app does not seem to be very clever. Better to use the browser version on your phone for this.

    Kit

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  2. Anonymous
    2015-10-10T08:54:47+00:00

    I'm on Android and when you click on "help" then "suggestions " you see "ability to download attachments" is only in planned status. 

    That's right : for Android the basic function is missing. 

    There is a temporary and a permanent solution. 

    Temporary : forward your mail to gmail and down load from there 

    Permanent : add your outlook account to your gmail account and uninstall this half baked app

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  3. Anonymous
    2015-10-02T18:08:33+00:00

    Same problem here... I preferred the previous app, was a lot easier in use...

    What good is an email app where you can't find the downloaded attachments...

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