DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

I believe the original need for this question was to be able to retrieve attachments once they are opened in outlook. The general answer was that the attachment should be in the default downloads folder, but it doesn't show up there just by selecting and opening the attachment within your email. Opening an attachment from within your email puts it in a temporary folder similar to how it is done on a PC with Outlook.

How to get the attachment into your downloads folder:

1. In the outlook app, on the shortcut bar (Mail, Calendar, Files, Contacts) select Files
2. Touch the down arrow next to the attachment you are interested in
3. Swipe up to reveal "Save to Device"
4. Touching this should put the item in your default downloads

So I've got the part where if I needed to retrieve the attachment I can. However, I have been unable to locate (via a file manager) the temporary folder location used to open an attachment from the outlook app. It is clear it ends up in a cache somewhere. The attachment I am viewing is 11MB and the app cache appears to be only 150KB. The properties of the picture show "/outlookfile/data/data/~temp folder giberish~/picturename.jpg" I have not been able to locate the "outlookfile" using my file manager (Astro) on my phone or via usb on my PC. Sometimes the attachments I view on my phone are large pictures or PDFs. My issue is: If I can't clear the cache to remove these files and I can't locate them with a file manager, do i have zombie files taking up space on my phone that I have no way of removing without resetting my device?

UPDATE: I see now several people posted these instructions way later in the tread, I skipped to the end when all I was seeing was - Yeah me too post. Someone mentioned that the temporary file is deleted when you close it, but I'm calling BS on that because I can immediately reopen a large picture that originally took at least a minute to open.

I found a solution.

In the Outlook app for Android, I have 4 icons at the bottom of my Inbox:

An Envelope, a Calendar, a File and a Person.

If I click the File icon, it opens a new page in Outlook called "Files" showing all the attachments I've downloaded (but can't access outside of Outlook).

On the right edge of the screen, there's a grey down arrow (a circle with a "V" in it) next to each attachment.

If I click the grey down arrow, it gives me the standard "Open with" options, but at the very bottom of this list, I have a "Save to" option and the only choice under this section is "Device".

If I choose "Device", it actually downloads the attachment (a second time, since it was already downloaded into Outlook's secret hidden vault or wherever) to my phone's Download folder where I can actually access it outside of Outlook!

So that's the convoluted way to get it, even though I now feel I have 2 copies on my phone taking up double the space... stupid Outlook.

Hope that works for you! I am running Outlook app version "2.1.0 (122) mainline" on Android Marshmallow on a Verizon Samsung Galaxy Note 5

Hi Jerrin,

I will be glad to help you with the issue you have with Outlook. I understand the frustration when things don't work the way it should.

The downloaded attachments will be saved in the default location set on the phone. The default location on your phone could be Phone Memory. I suggest you check for the attachments in the phone memory.

Hope this information is helpful. Please reply with the results. I will be glad to help you further.