DOWNLOADED ATTACHMENTS IN OUTLOOK ANDROID APP

Anonymous
2015-04-24T06:05:59+00:00

I downloaded the latest version of Outlook app from play store on my android

I was able to download the attachments from my mail and I cold open it from the outlook app 

But i am not able to find the files that I have downloaded in my sdcard or in mu internal memory

please anyone, help me.......

Outlook | Web | Outlook.com | Settings

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Anonymous
2015-06-06T01:22:57+00:00

Hi Jerrin,

I appreciate the response. I am really sorry the above suggestion's were not helpful in solving the problem.  I suggest you to contact the manufacturer of the phone to check where the downloads are saved exactly.

Windows 10 has exciting features. We are looking forward for the launch. You can also check the below link to know the features added in Windows 10.

https://insider.windows.com/

Please post in case you have any further issues with the computer. We will be glad to help you.

Thank you. 

I am experiencing he same issue, I have discovered that the files (in my case, a PDF file) is being saved to

\data\data\com.Microsoft.Outlook[remainder truncated], but it seems that folder is hidden or something, so I can't see the folder directly on the phone until I get around to investigating via my PC. I hope this kinda helps

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Anonymous
2016-10-30T21:52:42+00:00

The download process of Outlook for Android is not really downloading the file completely. As you can noticed that it's under the .tmp folder which stands for Temporary folder. This is to avoid eating up storage for your phone.

I have tried to replicate your issue and I found a workaround.

  1. Download the attachment from your email and open the file.
  2. Click the hamburger logo and select Save as. Then save it on your desired location on your SD Card.

That way it's not being deleted since it's not stored on the temporary folder.

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  1. Anonymous
    2016-04-25T15:02:37+00:00

    There is a fix, but it's stupid.

    After downloading an attachment to Outlook's hidden directory on your phone, you have to download it a second time to your "device" (you have to go to a different place in the Outlook app to do this). I show how to do that in my posts above.

    I think that's the best we can expect from Microsoft.

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  2. Anonymous
    2016-04-25T14:01:15+00:00

    I'm having the same issue on my Android phone. 

    I have a Galaxy S5 running Android Marshmallow (Cyanogenmod) and Outlook version 2.1.0

    Whenever I download an attachement, pictures, word docs etc I am unable to access them from outside the Android app.  I rooted my phone to investigate and I found that all of the attachments are not stored in the "download" folder but in a subfolder of /data/data/com.microsoft.office.outlook.  This folder is nopt accessible without root access which seems like a bit of a flaw.

    Is there really no fix for this yet?

    Thanks

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  3. Anonymous
    2016-04-22T01:38:41+00:00

    I updated Outlook to 2.1.0 using the Google Play store. In the "Read more" section of the app in the store, it says version 2.1.0 was updated April 13, 2016.

    Be aware, however, the store will only show apps that are compatible with your phone make and model, your Android version, your phone carrier and the country you live in. I am in the US on a Verizon Samsung Note 5 running Android 6.0.1 (Marshmallow). It's stock and not rooted.

    Here is a screenshot showing the File icon to click (CIRCLED IN RED) in order to manage attachments that have already been downloaded within the email:

    And here is a screenshot of the attachments and the "circle v" (CIRCLED IN RED) you click to download it to your device:

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