New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-04-05T19:37:38+00:00

    I am having the exact same problem !!!!

    Other users are also having this problem.

    See here and here for other threads about this same problem.

    Here's a link to outlook uservoice ... we can try posting a complaint there.

    It would be nice if a Forum Moderator or Support Engineer from this Microsoft Community site would escalate this problem to Microsoft developers.

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  2. Anonymous
    2016-04-05T19:55:02+00:00

    Your account has been migrated to the new outlook mail.  Its log in page does not currently support auto fill.  You can voice your opinions at the below

    There is in progress an update to Outlook email that lets features a refined inbox, an upgraded calendar and more.

    The update was being rolled out in Preview and now is being released to the public and is called Outlook Mail (or Outlook Email), it is the first of many innovations coming as Microsoft upgrades Outlook.com to a new Office 365-based infrastructure.

    There is no returning to the old system

    **New ways to get more done in Outlook.com**

    Welcome to Outlook on the web

    **Outlook UserVoice**,  is an open forum for you to share feedback, recommend features, and vote for the ideas you like best.

    Joining the conversation in the updated web experience is easy—just click Feedback under the Gear icon and you can make your suggestion without leaving your inbox.

    If you’d like to see and vote on other ideas, you can always visit Outlook.UserVoice.com and sign-in with your Microsoft account.

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  3. Anonymous
    2016-04-05T21:00:03+00:00

    I'm having the same problem too. Very infuriating but what's even more frustrating is the apparent official indifference to the problem.

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  4. Anonymous
    2016-04-05T21:39:52+00:00

    Your account has been migrated to the new outlook mail. 

    ZigZag3143,

    My account has NOT been migrated to the new outlook system.

    Here is a copy of the banner above my inbox ...

    Microsoft has recently released a new version of their Microsoft Account sign in page. This new page is applicable to BOTH the new and the old outlook.com accounts.

    There is a bug in the new sign in page that makes AutoComplete fail to work (whereas auto complete does work for other sites (such as netflix, facebook, gmail, etc).

     This bug has NOTHING to do with the new outlook.com email system.

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  5. Anonymous
    2016-04-06T01:25:58+00:00

    I have the exact same problem as langware.

    You also cannot cut or paste in both the email address and password fields. 

    The failure to autofill/autocomplete happens on Internet Explorer, Firefox and Google Chrome browsers.

    All three browsers are set to autofill/autocomplete and set to NOT clear entries when browsers are closed.

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