New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-04-04T16:38:22+00:00

    I have tried this repeatedly since the new sign in page appeared, and auto-completion does not occur.  This is a big time waster, and with long account names it results in frustrating typos.  Please FIX IT!

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  2. Anonymous
    2016-04-05T12:58:24+00:00

    Hi Cherche,

    Thank you for posting your response.

    As you are facing this issue with the new login page and the above suggestions doesn’t worked out, I suggest you to provide feedback about your concern to Outlook.com developer team and check. Refer the following link to provide feedback.

    http://outlook.uservoice.com/

    Hope this information is helpful. If you need further assistance, get back to us. We will be glad to assist you.

    Thank you.

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  3. Anonymous
    2016-04-05T13:24:29+00:00

    Cross-posted with Syed's last post (please also see my next post):

    In case anyone in Microsoft thinks this problem is unimportant, please consider the following:

    The main reason that Outlook.com and all other e-mail systems have a Contacts list is to avoid the tedious typing of e-mail addresses every time. That would be very time-wasting and, as JimPZP has said, would result in frequent typos.

    The sign-in autocomplete does exactly the same for one's own e-mail address(es).

    The disappearance of the sign-in autocomplete is akin to removing the Contacts function. If Contacts suddenly stopped working, how long would it take MS to fix it?

    Might I suggest that the same urgency be attached to this problem with the sign-in page (especially as it's probably a simple mistake that would take two minutes to fix).

    Could Syed, or any forum moderator or other MS representative, please escalate this problem to the people responsible — and let us know that that's been done?

    Thanks in advance.

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  4. Anonymous
    2016-04-05T14:21:34+00:00

    Thank you for your latest reply, Syed. 

    In my past experience, the "feedback" facility has been a one-way 'black hole', with no information about what, if anything, is actually being done. It might have worked as a suggestion box (new ideas that may be addressed at some future time), but I've never seen it work as a vehicle for urgent problems.

    Still, the format of it has changed considerably since I last tried using it, so maybe the service has changed too. I'll give it a try.  Maybe others who read this thread might also like to give feedback through that link as well.

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  5. Anonymous
    2016-04-05T16:46:46+00:00

    Thank you for your latest reply, Syed. 

    In my past experience, the "feedback" facility has been a one-way 'black hole', with no information about what, if anything, is actually being done. It might have worked as a suggestion box (new ideas that may be addressed at some future time), but I've never seen it work as a vehicle for urgent problems.

    Still, the format of it has changed considerably since I last tried using it, so maybe the service has changed too. I'll give it a try.  Maybe others who read this thread might also like to give feedback through that link as well.

    Can you please tell

    me exactly where contents regarding this thread will be in http://outlook.uservoice.com/

    I will definitely add my voice -

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