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Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
ZigZag3143,
Perhaps I am making a mountain out of a mole hill .... and perhaps it would be easier to just type the user name ... but to me this issue is just another in a LONG string of customer unfriendly actions by Microsoft.
There was no announcement (from Microsoft) of the change (i.e., loss of auto-complete in the sign on page), there was no explanation of why this was done (i.e., exactly what problem was being solved by disabling auto-complete), there were inconsistent (and often totally wrong) replies from various Microsoft-engaged moderators as to the cause and solution for this problem. Microsoft initially refused to state whether this loss of auto-complete was by design or a bug ... then I received a reply from the Answer Desk stating that it was a bug. However, due to the simplicity of the fix for this "bug" (all Microsoft need do is set the "autocomplete" parameter in the Sign On page's HTML to "on"), if this were really a bug, Microsoft could have easily fixed it by now. So, it appears that you were right all along (this change is by design). Yet Microsoft continues to neither fix the problem nor provide an explanation of exactly what problem is being solved by disabling auto-complete.
And then you make statements like this: "The page is by design, and there is a good reason for it." ... which is just as vague as Microsoft. If you know of a good reason for disabling auto-complete, then why not share it with us????????
So, yes, the mole hill has been turned into a mountain for the simple reason that Microsoft continues to disrespect their customers and some of us have grown tired of that behavior and refuse to just "go away".
The issue is not just saving keystrokes when signing in, the issue is customer respect ... and in my opinion, that issue (customer respect) is worthy of being turned into a mountain.