New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-05-09T15:55:52+00:00

    Hi Harshavardhan.

    This is really getting to be an insane response.  We are all following this thread and see the answers??? you post.  How many time do we all have to "report" that this is not working.  I don't care if they have said it is working in the backend, it the client facing piece we are all talking about.  If you do not know the differance pass this on to someone that understand the issue.

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  2. Anonymous
    2016-05-09T10:09:55+00:00

    Hi Harshavardhan.

    Nope.

    STILL not working, I've just tried it.

    And we still don't know what you mean by "revert". Is it a typo of "report"?

    Anyway, I'm reporting that it is not working.

    This really needs sorting, and quickly please.

    Ta

    GG

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  3. Anonymous
    2016-05-09T09:48:01+00:00

    Hi,

    We apologize for not being able to address your concern in a timely manner.

    I would like to inform you that, the auto-complete feature has been fixed for the new login page in the backend. I suggest you to check and revert if it doesn’t work.

    Please feel free to contact us, if you need any further help we would be glad to assist you.

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  4. Anonymous
    2016-05-06T16:00:23+00:00

    Harshavardhan,

    As of now you seem to be the block.  You need to escalate this issue to the development group by showing them this thread.  Whomever is giving you this information is not doing any testing of this problem and is making you look ( I am sorry to say) stupid.  Make them do their job so you can do yours.

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  5. Anonymous
    2016-05-06T15:33:47+00:00

    Harshavardhan,

    We are still waiting for you (or some other Forum Moderator or Support Engineer) to get back to us ... and let us know whether YOU have been able PERSONALLY verify that auto-fill is working when YOU sign on to outlook.

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