New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-05-26T10:36:43+00:00

    to all

    They are not going to fix this issue

    Per

    _________________________________________

    Hi,

    We regret to inform you but as of now, you will not be able to get the autocomplete list on the sign in page. I would recommend you to please post this query on the link below as a feedback. This will help the concerned know the requirements and to make further changes.

    https://outlook.uservoice.com/

    Regards,

    Jesinta Rozario 


    What a waste of time - They can not fix something everyone else uses

    If Jesinta Rozario were to read this thread, it would be obvious that the problem has already been reported via the UserVoice site, and furthermore that Support Cases have been opened with MS Support. "The concerned" already know the requirements. Suggesting that we start again at square one isn't helping anyone!

    I am in the market for a new tablet/laptop.  I was considering a Surface.  Thanks to this answer from Jesinta Rozario, I will no longer consider buying a Microsoft product.  If MS developers can't handle a simple issue like this autocomplete bug, I dread to think what garbage they may have built in to their more complex products — and clearly if this level of disinterest and incompetence is typical, it would be impossible to have any confidence in Microsoft's support capabilities for purchased products.

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  2. Anonymous
    2016-05-26T02:04:02+00:00

    Microsoft could easily fix this problem. All they would need to do is change the "autocomplete" parameter (in the sign on page's HTML code) from "off" to "on".

    Since they will not make that simple change, those who do want autocomplete enabled in the sign on page can make that change ourselves.

    If you are using Firefox as your browser, and feel comfortable installing a free Firefox add-on, then see my May 11, 2016 post in this thread. Once you install the free Firefox add-on (Greasemonkey), you will be able to run the script I listed that will set "autocomplete" to "on" when you open the sign on page.

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  3. Anonymous
    2016-05-25T22:10:43+00:00

    to all

    They are not going to fix this issue

    Per

    _________________________________________

    Hi,

    We regret to inform you but as of now, you will not be able to get the autocomplete list on the sign in page. I would recommend you to please post this query on the link below as a feedback. This will help the concerned know the requirements and to make further changes.

    https://outlook.uservoice.com/

    Regards,

    Jesinta Rozario 


    What a waste of time - They can not fix something everyone else uses

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  4. Anonymous
    2016-05-23T16:00:23+00:00

    Hi Harshavardhan,

    This is still an issue, when will it be fixed

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  5. Anonymous
    2016-05-12T05:09:47+00:00

    Microsoft has NOT fixed this problem (and I do not think they ever will), but if you use Firefox as your browser, and you are comfortable installing a free browser extension that runs user scripts, then you can enable auto-complete on the Microsoft Sign On page.

    Search for and install Greasemonkey ... it is a free browser extension for Firefox that runs user scripts.

    Once Greasemonkey is installed, then install the following script into Greasemonkey:

    // ==UserScript==

    // @author         langware

    // @version        1.0.0

    // @name           Enable auto-complete in MS Sign-on page

    // @include        https://login.live.com/\*

    // @date           May 9, 2016

    // @run-at         document-idle

    // @grant          none

    // ==/UserScript==

    var elmLink = document.getElementById("i0281");

    if (elmLink != null)

        {

        elmLink.removeAttribute("autocomplete");

        }

    The easiest way to install a script is to copy the above code into a notepad window. Then save the file on your hard drive (somewhere where you can easily find it) with a name like: Enable_Autocomplete.user.js

    Then open Firefox to a blank page, and also open File Explorer to the location where you saved the above script. Finally, drag and drop the above script's file from the File Explorer window to the blank page in Firefox. You will get a pop-up asking to install the script.

    If at any point you want to remove the script, open Firefox, click Tools > Add-ons. When the add-ons tab opens, click User Scripts (in the left column) and click the button labeled REMOVE next to the entry for the above script.

    With the script installed and enabled, just be sure that you do not have the Firefox option set to clear history when you exit .... and after signing on to Outlook once (and entering your email address into the input box so that Firefox will remember your email address) ... the next time you sign on, and start typing the first character of your email address into the input box, Firefox will auto-complete it for you.

    Thanks go out to user schmactor who posted the original code for this script.

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