New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-04-03T19:46:47+00:00

    As the Outlook sign in page is changed, I recommend you to try adding the Email address manually twice or thrice and check. The auto completion of Emails address might appear again.

    Hi Syed,

    Thanks for the suggestion. I've tried entering one of my addresses manually eight times. Still no sign of autocomplete reappearing. 

    I've mentioned this to a couple of friends who use Outlook.com.  They also can't get autocomplete to appear.

    It looks as though the problem is affecting everyone, and that something needs fixing on that sign-in page.

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  2. Anonymous
    2016-04-03T00:55:27+00:00

    Hi Cherche,

    Thank you for getting in touch with Microsoft Community.

    As the Outlook sign in page is changed, I recommend you to try adding the Email address manually twice or thrice and check. The auto completion of Emails address might appear again.

    Reply to us with the result to assist you further.

    Thank you.

    I have the same problem as Cherce, as of yesterday.  I have signed in numerous times - it makes no difference.  The auto completion does not work.

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  3. Anonymous
    2016-04-03T00:40:31+00:00

    Hi Cherche,

    Thank you for getting in touch with Microsoft Community.

    As the Outlook sign in page is changed, I recommend you to try adding the Email address manually twice or thrice and check. The auto completion of Emails address might appear again.

    Reply to us with the result to assist you further.

    Thank you.

    Was this answer helpful?

    30+ people found this answer helpful.
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