New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-04-07T15:50:35+00:00

    Moderators:  please escalate this problem.

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  2. Anonymous
    2016-04-07T07:38:54+00:00

    I am having the same problem, 

    yes i have tried putting my email address in the box several times 

    (maybe about 20)

    always ticking the box to save my address, 

    it still hasn't saved it, I am having to type in my address every time i want to use my email account,

    I do have more than one address one is for buying items online,

    so I do not clutter my main address,

    and either save, it is most certainly not my PC at fault,

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  3. Anonymous
    2016-04-06T14:14:22+00:00

    Hi Dale,

    This is the first time I've used the 'uservoice' facility.  Using keywords in the 'search' function (via 'Enter your idea', then 'Vote for an existing idea') doesn't seem to be very effective. It often comes up with 'No ideas found'.  

    I suppose I could post a link to the "idea" (thread?) that I posted there 24 hours ago, except that when I view it under my account it's still marked "Awaiting moderator approval " "Your idea is being processed and will appear shortly". If I sign out out of my account, it's not viewable.

    So, much as I appreciate your willingness to join in there, it doesn't seem possible at the moment.

    Here's a link to what I posted:

    https://outlook.uservoice.com/forums/284136-outlook-com/suggestions/13317504-new-outlook-com-sign-in-page-autofill-autocomple

    (That's the full link: it truncates my actual title at 'autocomple')

    If you try it right now, you'll just get "This idea is awaiting moderator approval".  Maybe it'll work in due course ...?

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  4. Anonymous
    2016-04-06T01:25:58+00:00

    I have the exact same problem as langware.

    You also cannot cut or paste in both the email address and password fields. 

    The failure to autofill/autocomplete happens on Internet Explorer, Firefox and Google Chrome browsers.

    All three browsers are set to autofill/autocomplete and set to NOT clear entries when browsers are closed.

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  5. Anonymous
    2016-04-05T21:39:52+00:00

    Your account has been migrated to the new outlook mail. 

    ZigZag3143,

    My account has NOT been migrated to the new outlook system.

    Here is a copy of the banner above my inbox ...

    Microsoft has recently released a new version of their Microsoft Account sign in page. This new page is applicable to BOTH the new and the old outlook.com accounts.

    There is a bug in the new sign in page that makes AutoComplete fail to work (whereas auto complete does work for other sites (such as netflix, facebook, gmail, etc).

     This bug has NOTHING to do with the new outlook.com email system.

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