New Outlook.com (Hotmail) sign-in page : Autofill/Autocomplete not working?

Anonymous
2016-04-02T15:18:21+00:00

Today a new style of sign-in page appeared for Outlook.com (Hotmail) — and autofill/autocomplete doesn't work for the e-mail address field!

I have several e-mail addresses, and until now I've only needed to enter the first letter to get the dropdown list. Now there's no dropdown list. I have to type the full e-mail address each time I sign in. As I often switch between accounts, and you have to sign out of one to be able to sign in to another, this loss of autofill is very frustrating and time-wasting.

It's not a browser-related problem: it happens in 3 different browsers (Chrome, Firefox, IE).

It's not computer-related: it happens on 3 different computers.

It happens only with the Outlook.com (Hotmail) sign-in. On other websites, autofill still works for e-mail address fields.

I can only assume that Microsoft's developers have blocked autofill/autocomplete on this new sign-in page. If this is a deliberate choice, then why? It's extremely annoying and time-wasting. If it's just a mistake, I hope that MS will correct it very quickly.

Has anyone else discovered the problem?  Does anyone have a solution or a workaround?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-04-10T23:42:10+00:00

    Cherche,

    I did put a link into my last post, but moderator  ZigZag3143 (Windows IT Pro MS -MVP)    removed it. It was a link to a Microsoft Account support page (not UserVoice).

    ZigZag3143 ... if you are going to remove a link, please have the professionalism to say why you did that!!!!!

    In any case ... here is the URL of the site (just copy and paste it into your browser):

    https://support.microsoft.com/en-us/getsupport?oaspworkflow=start\_1.0.0.0&wfname=capsub&productkey=wolmain&locale=en-us&selectedproduct=Windows+Live+ID&selectedissue=I+am+having+trouble+signing+in&Service%3a=General+Issue&wa=wsignin1.0&ccsid=635959073107306971

    If the above link gets removed again, here is how you can find it ...

    1. Go to this page:  http://windows.microsoft.com/en-us/windows-live/id-support
    2. Click on "I am having trouble signing in"
    3. A page will open where you can describe the problem signing in (i.e., auto-complete not working).
    4. Click the Submit button.

    You will get email with a case number and a link to the statu of your problem.

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  2. Anonymous
    2016-04-10T22:59:20+00:00

    I found this site where I reported the bug in the new Microsoft Account sign on page that results in auto-complete not working when entering ones ID.

    Others, who are also having this problem, may want to report it at the above-mentioned site.

    Hi langware,

    Did you mean you've found another site? Or were you referring to the UserVoice site?

    If it's a different one, I can't see any mention of it in your post.

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  3. Anonymous
    2016-04-10T18:33:01+00:00

    I found this site where I reported the bug in the new Microsoft Account sign on page that results in auto-complete not working when entering ones ID.

    Others, who are also having this problem, may want to report it at the above-mentioned site.

    EDIT:  here is how to find the site ...

    1. Go to this page:  http://windows.microsoft.com/en-us/windows-live/id-support
    2. Click on "I am having trouble signing in"
    3. A page will open where you can describe the problem signing in (i.e., auto-complete not working).
    4. Click the Submit button.

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  4. Anonymous
    2016-04-07T23:34:15+00:00

    Moderators:  please escalate this problem.

    I'll add my voice to that plea.

    More than 48 hours since I posted this problem in the Outlook.com 'User Voice'/'Suggestion Box', and it's still marked "Awaiting moderator approval", so it's still not visible to anyone but me.

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  5. Anonymous
    2016-04-07T15:50:35+00:00

    Moderators:  please escalate this problem.

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