Changing display name in Outlook.com

Anonymous
2016-05-24T14:29:37+00:00

Hi! 

Originally this account was under a different name which I have changed. But it does not appear when people email me. How do I change this name??? 

Thanks!

Original title: Name change

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2016-05-24T18:49:17+00:00

Hi Emily,

To get a better clarity about the issue, please provide the details below:

  1. How do you access Outlook.com?
  2. Do you use Internet Explorer to access Outlook.com or any mail app?

3.When you say "it does not appear when people email me" are you facing issue from your end or the people who are sending emails to you?

Meanwhile, If you want to change the profile name for Outlook.com, please follow the steps below:

  1. Sign in to http://profile.live.com/ .
  2. Click on edit and save it.

Once you update the profile name correctly, Outlook.com will appear the correct name display.

Please post back with the updated status regarding changing the display name in Outlook.com, we will be happy to assist you further.

Thank you.

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Anonymous
2016-10-28T01:56:17+00:00

Hi There,

I was having the same issue with my connected gmail account but I managed to solve it.

  1. Go to outlook.com
  2. Go to settings on the top right hand corner.
  3. Go to Accounts -> Connected Accounts
  4. Click on Gmail address and click edit, you can then change your display name there.

Hope this helps.

Regards,

Wilson

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  1. Anonymous
    2018-06-02T06:02:21+00:00

    Hello,

    I have the same issue. Don't know if this will work for you but it worked in my case. To clarify my situation:

    1. I am using the free outlook.com email account e.g. ******@outlook.com
    2. My issue was my initial Microsoft account profile name was e.g. : Sam Smith
    3. I change the profile name to Samuel Smith
    4. However when I send email out, outlook.com still set the 'From' field as Sam Smith <@outlook.com>** instead of using my new name Samuel Smith <@outlook.com>.**I can verify that this is the case when I receive email reply from my contacts (or simply go through the email copied to the Sent folder)

    To change this behavior (what I did) :

    1. Log in to your outlook.com account (I did it in a web browser not the Mail desktop app or other email client e.g. Outlook, Thunderbird, etc.)
    2. Create a new email message (send it to yourself is OK, or your other email account, doesn't matter)
    3. Click in the 'To' field, a drop down 'Suggested contacts' will appear. In this list you should see your own outlook.com email address. Delete your outlook.com email address in the list. (When you hover your mouse on any of the suggested contacts, a 'X' mark will appear on the right-hand side of it. Click the 'X' mark to delete that suggested contact.)
    4. If you have more than one alias for the account, delete the email address which is set as your primary alias. (This was what I did. I am not sure if deleting all of your aliases from the suggested contact list is necessary, as it was not in my case; but a further option to try out if thing doesn't work out.)
    5. Send the email and confirm your new profile name is used.

    Hope this help. IMO, this is an unnecessary annoyance which should have been corrected by Microsoft sooner.

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  2. Anonymous
    2018-06-14T19:54:19+00:00

    Thanks a Lot for the resolution. It worked. But this type of basic issues sucks from MS.

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  3. Anonymous
    2018-06-15T05:39:54+00:00

    Thanks for the resolution. Did not solve my problem, i.e. display name changed but still in outgoing mail, name is shown as previous one.

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