outlook.live.com Sent mails not saved in Sent items

Anonymous
2016-08-15T05:27:33+00:00

Hi ...I have my 3rd party mail account configured to my outlook.live.com . The mails have been synced and so did the folders(including sent items) , however whenever i try to send mails from outlook.live.com ,using the account which i configured , the mails are sent without any issues but the mails are not saved in the sent items of my outlook.live.com.  I then checked the mail settings of my 3rd party provider and they do have the settings set properly for saving all the messages to sent items."Copy Email Messages to Sent Items When Sending Mail:" - is set to always. Appreciate any inputs to fix this problem.

Thanks

Outlook | Web | Outlook.com | Settings

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Anonymous
2016-09-06T14:37:28+00:00

The way I see it, if you have a connected account configured to use POP (or IMAP, for that matter), then your outgoing mail isn't using Outlook.com's SMTP server to send the message. It's using the connected account's SMTP server, which means the Sent folder on that remote service should have a copy of the outgoing message. Your Outlook.com mailbox won't even see the outgoing message and, hence, won't have a copy in the Outlook.com Sent folder.

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Anonymous
2016-09-01T17:39:05+00:00

Hi Michel,

Please click this link for troubleshooting steps. Please keep us posted for us to assist you further.

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  1. Anonymous
    2016-10-19T23:52:23+00:00

    I had to make my default reply from email an outlook email to have anything save in sent folders. NOT very happy about that.

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  2. Anonymous
    2016-10-19T23:20:56+00:00

    As of October 19 this problem still continues.  WTH Microsoft!!??  I too run a business and NEED to have record of all sent mail items.  Currently I am BCC back to myself, but what a pain.  

    Another thing that changed with this "Update" is that the icon that indicated if a message had been replied to is no longer present.  

    This whole thing is a downgrade to what use to be.  I too will be looking for a new mail client.

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  3. Anonymous
    2016-10-05T13:58:13+00:00

    lol

    guess the whole sent items thing is still not working??

    I have the same problems.  Like everyone else my settings are all correct.  IT IS

    NOT SAVING THE SENT ITEMS IN THE SENT ITEMS FOLDER.

    and the online outlook.com DID change.  as many people have posted

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