outlook.live.com Sent mails not saved in Sent items

Anonymous
2016-08-15T05:27:33+00:00

Hi ...I have my 3rd party mail account configured to my outlook.live.com . The mails have been synced and so did the folders(including sent items) , however whenever i try to send mails from outlook.live.com ,using the account which i configured , the mails are sent without any issues but the mails are not saved in the sent items of my outlook.live.com.  I then checked the mail settings of my 3rd party provider and they do have the settings set properly for saving all the messages to sent items."Copy Email Messages to Sent Items When Sending Mail:" - is set to always. Appreciate any inputs to fix this problem.

Thanks

Outlook | Web | Outlook.com | Settings

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Anonymous
2016-09-06T14:37:28+00:00

The way I see it, if you have a connected account configured to use POP (or IMAP, for that matter), then your outgoing mail isn't using Outlook.com's SMTP server to send the message. It's using the connected account's SMTP server, which means the Sent folder on that remote service should have a copy of the outgoing message. Your Outlook.com mailbox won't even see the outgoing message and, hence, won't have a copy in the Outlook.com Sent folder.

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Anonymous
2016-09-01T17:39:05+00:00

Hi Michel,

Please click this link for troubleshooting steps. Please keep us posted for us to assist you further.

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  1. Anonymous
    2016-12-18T20:54:44+00:00

    For me, they're identical in every respect.

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  2. Anonymous
    2016-12-17T23:24:36+00:00

    You may think so but they were two different front ends, if not mailboxes. The "options" etc are different. The list goes on. Only way to resove the sent items issue ws to fool it and set up a whole new connection, and still it never deletes the incoming mail off the earthlink site. It used to do that at outlook.com, but cannot do that at outlook.live.com

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  3. Anonymous
    2016-12-17T21:34:27+00:00

    > The people responding often do not know there is a outlook.com mail, and a "new and (not) improved

    > outlook.live.com mail and are different.

    Outlook.com and outlook.live.com should both log you into the same mailbox.

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