outlook.live.com Sent mails not saved in Sent items

Anonymous
2016-08-15T05:27:33+00:00

Hi ...I have my 3rd party mail account configured to my outlook.live.com . The mails have been synced and so did the folders(including sent items) , however whenever i try to send mails from outlook.live.com ,using the account which i configured , the mails are sent without any issues but the mails are not saved in the sent items of my outlook.live.com.  I then checked the mail settings of my 3rd party provider and they do have the settings set properly for saving all the messages to sent items."Copy Email Messages to Sent Items When Sending Mail:" - is set to always. Appreciate any inputs to fix this problem.

Thanks

Outlook | Web | Outlook.com | Settings

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Anonymous
2016-09-06T14:37:28+00:00

The way I see it, if you have a connected account configured to use POP (or IMAP, for that matter), then your outgoing mail isn't using Outlook.com's SMTP server to send the message. It's using the connected account's SMTP server, which means the Sent folder on that remote service should have a copy of the outgoing message. Your Outlook.com mailbox won't even see the outgoing message and, hence, won't have a copy in the Outlook.com Sent folder.

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Anonymous
2016-09-01T17:39:05+00:00

Hi Michel,

Please click this link for troubleshooting steps. Please keep us posted for us to assist you further.

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  1. Anonymous
    2017-01-05T02:34:37+00:00

    Didn't work for me. Nor does it save a sent one in Outlook.  If you trick Outlook by using POP3 and making up  pretend connected account with the same settings, then it works. But, then it no longer deletes the mail it picks up off the connected account, whether or not you tell it to leave a copy on the server, it does anyways.

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  2. Anonymous
    2017-01-05T01:47:27+00:00

    If you're using gmail's SMTP server in your connected account, your sent mail will be on gmail's server in your Sent folder there.

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  3. Anonymous
    2017-01-05T00:16:32+00:00

    If you want to see the sent mail in Outlook.com, you can't use a connected account that sends through another service. Outlook.com can't see that other service.

    I do not understand why. As of last night at 9pm I could send OUT using my yahoo email and a copy of the email was showing in my sent folder in Outlook.Live.Com but today it does not. This new update is not very user friendly. All my email account folders now have an inbox subfolder and I have to expand the folders to see if there are new emails. 

    I also have this problem and totally agree with the other users. Prior to the mandated upgrade I had no problems with this. All emails sent in Outlook.com from my attached gmail account appeared in my sent folder. Since the upgrade, they do not appear. The upgrade was useless and Microsoft should revert back to the previous version or fix this issue.

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