outlook.live.com Sent mails not saved in Sent items

Anonymous
2016-08-15T05:27:33+00:00

Hi ...I have my 3rd party mail account configured to my outlook.live.com . The mails have been synced and so did the folders(including sent items) , however whenever i try to send mails from outlook.live.com ,using the account which i configured , the mails are sent without any issues but the mails are not saved in the sent items of my outlook.live.com.  I then checked the mail settings of my 3rd party provider and they do have the settings set properly for saving all the messages to sent items."Copy Email Messages to Sent Items When Sending Mail:" - is set to always. Appreciate any inputs to fix this problem.

Thanks

Outlook | Web | Outlook.com | Settings

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Anonymous
2016-09-06T14:37:28+00:00

The way I see it, if you have a connected account configured to use POP (or IMAP, for that matter), then your outgoing mail isn't using Outlook.com's SMTP server to send the message. It's using the connected account's SMTP server, which means the Sent folder on that remote service should have a copy of the outgoing message. Your Outlook.com mailbox won't even see the outgoing message and, hence, won't have a copy in the Outlook.com Sent folder.

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Anonymous
2016-09-01T17:39:05+00:00

Hi Michel,

Please click this link for troubleshooting steps. Please keep us posted for us to assist you further.

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  1. Anonymous
    2017-02-06T10:10:22+00:00

    You'd think so wouldn't you. But no.

    I used to have all my email accounts  synced with gmail as my primary account and just the gmail  linked to my Outlook account.  But after the automated upgrade last year, I had issues  which required me to make Outlook my primary account. With gmail linked to Outlook I could still read emails sent from all three accounts via the gmail link but I could only send from it using the gmail or Outlook addresses of course.

    I have never had any problems sending or receiving from all three accounts in gmail. So why can't I do the same with Outlook? 

    I don't have any problems with my iPhone because the three email accounts are listed separately so I just

    choose from the list. Of course I can log into them all separately with my windows PC or laptop, but it's not

    really supposed to be like that. 

    Are my folders synced? I don't know. How do I check that? I have just followed the instructions for adding email addresses to the account. Is there some move I have missed?

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  2. Anonymous
    2017-02-06T07:58:15+00:00

    The way I see it, if you have a connected account configured to use POP (or IMAP, for that matter), then your outgoing mail isn't using Outlook.com's SMTP server to send the message. It's using the connected account's SMTP server, which means the Sent folder on that remote service should have a copy of the outgoing message. Your Outlook.com mailbox won't even see the outgoing message and, hence, won't have a copy in the Outlook.com Sent folder.

    surely if your folders are synced it should how everywhere??

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  3. Anonymous
    2017-02-06T01:05:22+00:00

    ... and no, they do not appear in the sent folder of the connected account from their website.

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