outlook.live.com Sent mails not saved in Sent items

Anonymous
2016-08-15T05:27:33+00:00

Hi ...I have my 3rd party mail account configured to my outlook.live.com . The mails have been synced and so did the folders(including sent items) , however whenever i try to send mails from outlook.live.com ,using the account which i configured , the mails are sent without any issues but the mails are not saved in the sent items of my outlook.live.com.  I then checked the mail settings of my 3rd party provider and they do have the settings set properly for saving all the messages to sent items."Copy Email Messages to Sent Items When Sending Mail:" - is set to always. Appreciate any inputs to fix this problem.

Thanks

Outlook | Web | Outlook.com | Settings

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Anonymous
2016-09-06T14:37:28+00:00

The way I see it, if you have a connected account configured to use POP (or IMAP, for that matter), then your outgoing mail isn't using Outlook.com's SMTP server to send the message. It's using the connected account's SMTP server, which means the Sent folder on that remote service should have a copy of the outgoing message. Your Outlook.com mailbox won't even see the outgoing message and, hence, won't have a copy in the Outlook.com Sent folder.

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Anonymous
2016-09-01T17:39:05+00:00

Hi Michel,

Please click this link for troubleshooting steps. Please keep us posted for us to assist you further.

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  1. Anonymous
    2017-10-11T17:35:00+00:00

    Hi Brian,

    I'm using POP/SMTP configurations on Outlook.com, but it does not leave any messages on the sent folder of my webmail. I tried every option, but nothing worked.

    Best,

    Navid

    It is a joke, isn't it?

    I wonder when this elementary requirement for the email system going to be fixed. Microsoft is not doing much for sure. I am getting suggestions from them in every 4-6 days, all of them are showing low technical skill, the person who writes me assumes that I am a novice and never used emails before. 

    Of course, you cannot make much or any modifications since the options are almost zero to do such. Nothing effects that the mail saved or not into the "Sent Items" folder. This is a software program issue, that very likely caused by one of the updates.

    I will post it if I find something.

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  2. Anonymous
    2017-10-11T03:40:33+00:00

    Hi Brian,

    I'm using POP/SMTP configurations on Outlook.com, but it does not leave any messages on the sent folder of my webmail. I tried every option, but nothing worked.

    Best,

    Navid

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  3. Anonymous
    2017-10-02T10:34:21+00:00

    Likewise. I'm using 365..... thinking outlook had to work now....but its same thing.

    Is anyone from Microsoft reading these threads? 

    Come On guys.  You can do it.  Please get the SENT EMAIL bug fixed. I want to use outlook again

    All we want is to have our sent emails show up in our sent email folder...like it always did so many updates ago.

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