Outlook 365 Scroll Down Bar Not Visible (Black)

Anonymous
2017-05-28T05:46:29+00:00

Hello,

My Outlook 365 Scroll Down Bar Not Visible instead its showing black area and i can not scroll down, following is image for reference any advise?

Thanks,

 

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2017-10-25T22:08:58+00:00

Same problem. I find the easiest fix is to resize the preview pane, which redraws the scroll bar correctly. Just moving it a few pixels does it.

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  1. Anonymous
    2018-02-14T14:05:27+00:00

    i have version 16.0.9001.2080 monthly channel - as soon as i removed the teams add-in the issue was gone. i got the issue every time i switched folders

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  2. Anonymous
    2018-02-14T13:28:25+00:00

    Today I have installed updates, my Outlook-Version is 16.0.9029.2054  32-bit.

    The problem is still the same, black scroll bars.....

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  3. Anonymous
    2018-02-14T10:12:56+00:00

    Hi Rehan,

    i had the same Problem.

    The black scrollbar disappears by clicking directly on the Mailbox above the inbox folder.

    After that Outlook is working good. Only after a restart i had the same problem.

    To fix this I changed the Outlook startfolder. Go to File -> Options -> Advanced -> Outlook start and exit -> Browse... -> Choose your Mailboxfolder -> Save.

    Best regards

    Max

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  4. Anonymous
    2018-02-14T01:48:30+00:00

    Yes, this fixes the "evidence" of the problem but doesn't fix the underlying problem. Anyone have a permanent fix?

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