Outlook Calendar Notifications all Show in (UTC+00:00) Monrovia, Reykjavik Time Zone

Anonymous
2017-03-29T00:29:09+00:00

My wife shared her outlook.com calendar with me.  We both have our time zones set to Eastern Time on outlook.com.  However, whenever I get a notification that she added something to her calendar it shows in (UTC+00:00) Monrovia, Reykjavik Time Zone just in the notification.

For instance it says...

When: Wednesday, March 29, 2017 12:30 AM-1:00 AM. (UTC+00:00) Monrovia, Reykjavik

... when she makes an appointment at 8:30pm Eastern Time on 3/28.  Both the time shows correctly on both of our calendars.  Only the notification is wrong.  How do I fix that?

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Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2017-07-15T16:26:15+00:00

    I have the exact same problem.

    Both accounts are outlook.com and neither of us are using the Office/Outlook desktop client.

    All interactions occur strictly via web or native/MS Windows 10 Mail & Calendar apps.

    All local PC account/OS settings and all online account/calendar settings related to time zone/region are the same and correct.

    Changing the time zone to something else has no effect, the email notification still comes in with UTC Monrovia Reykjavik.

    Despite all of this the events are actually created and displayed correctly in the calendar using our EST time zone, only the email notifications show the wrong UTC times.

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  2. Anonymous
    2017-08-19T13:00:47+00:00

    Sorry this doesn't help but I have the exact same issue. I've checked the time zone settings in Outlook.com for both of our accounts. Even if we put events in from Outlook.com, the email notifications will return back as (UTC+00:00) Monrovia, Reykjavik.

    When we both check the shared calendar, any new events are in the correct time zone. It's just the email notification that's incorrectly displaying UTC+00:00 Monrovia, Reykjavik.

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  3. Anonymous
    2017-08-21T12:54:41+00:00

    Microsoft, this is not an isolated issue. I, too, have been experiencing the exact same problem. This should perhaps be escalated to the next tier support.

    Thanks

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  4. Anonymous
    2017-08-21T12:57:19+00:00

    Microsoft, this is not an isolated issue. I, too, have been experiencing the exact same problem. This should perhaps be escalated to the next tier support.

    Thanks.

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  5. Anonymous
    2017-09-07T00:54:02+00:00

    This was my engagement with the email support i've seen recommended in a multitude of other threads:

    Me:

    Calendar sharing notifications continue to show up in UTC +00:00 Monrovia, Reykjavik timezone for my and my wife's outlook.com accounts. We have checked the timezone settings in the outlook.com AND our Microsoft account. There are also hundreds of posts in the Microsoft forum regarding this exact problem. What is the solution?

    https://answers.microsoft.com/en-us/outlook_com/forum/ocalendar-oaddevent/calendar-events-wrong-time-zone/6455a8aa-f6a1-4535-ad8f-4f1dee6f20a4

    https://answers.microsoft.com/en-us/outlook_com/forum/ocalendar-oimportcal/outlook-upgrade-messing-with-calendar/64680bfa-ac8e-4173-a78f-9ba470d0237c

    https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdw10phone/lumia-950-xl-time-zone-setting-wrong/5411d11e-6fc6-4c46-a737-bde52c3e7ec2

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/outlook-calendar-notifications-all-show-in-utc0000/3902b432-6d48-4c82-9b44-bc77ae96b3d5

    The Response:

    Hi,

    Thank you for reaching Outlook Web Support, this is Joseph and I will be handling your concern.

    As I have read, the sharing of your calendar events time does not sync on your current time zone. You do not need to worry, I will do my best to assist you!

    I can see here that you have already checked the settings on your email regarding this issue and it seems like all are fine on the date and time zone. 

    What we are going to do here is to check if it is an issue with your browser. have you tried to access your account using another browser like Google Chrome, Firefox or Internet Explorer to test?

    Please let me know if this works. Thank you for reaching Outlook Web Support, have a great day!

    Regards,

    Joseph Z

    Outlook.com Support

    SMH: Why does Microsoft "Support" have to be such an oxymoron to the word's true meaning?! It's not rocket science, it's employing educated people who ACTUALLY look into a problem and research a solution. COUNTLESS people have identified the problem as being on Microsoft's side including myself, a Microsoft Certified Sr. Network Engineer...whose primary job is MS Exchange for a 6k+ associate organization... period. This has been dragging on ALL YEAR. Do something Microsoft.

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