Outlook Calendar Notifications all Show in (UTC+00:00) Monrovia, Reykjavik Time Zone

Anonymous
2017-03-29T00:29:09+00:00

My wife shared her outlook.com calendar with me.  We both have our time zones set to Eastern Time on outlook.com.  However, whenever I get a notification that she added something to her calendar it shows in (UTC+00:00) Monrovia, Reykjavik Time Zone just in the notification.

For instance it says...

When: Wednesday, March 29, 2017 12:30 AM-1:00 AM. (UTC+00:00) Monrovia, Reykjavik

... when she makes an appointment at 8:30pm Eastern Time on 3/28.  Both the time shows correctly on both of our calendars.  Only the notification is wrong.  How do I fix that?

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Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2017-05-13T02:01:49+00:00

    Hi Darian,

    I changed the time zones in both my wife's and my Outlook.com accounts. My wife created a new calendar item, and the result was the same; the incorrect. See screen shot below.

    Randy

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  2. Anonymous
    2017-05-16T21:13:10+00:00

    To further isolate the issue, we would like to know which email domain are you using? We also suggest that you access this email domain via browser and check the time zone.

    Regards.

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  3. Anonymous
    2017-05-16T21:50:47+00:00

    To further isolate the issue, we would like to know which email domain are you using? We also suggest that you access this email domain via browser and check the time zone.

    Regards.

    Hi Darian,

    My wife's email account is @outlook.com and my email account is @live.com.

    I have already checked the time zone in both of our accounts via a browser.

    And, as per your last request, changed the time zone in both accounts (via browser), created a test message, and received the same incorrect calendar notification email. I have changed the time zones back to the correct settings on both of our accounts.

    This issue is not a result of an incorrect time zone from any of our email accounts (both online via browser and Outlook desktop version), computers, or phones.

    Thank you for continuing to look into this on your end.

    Randy

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  4. Anonymous
    2017-05-17T18:17:08+00:00

    My wife and I are having the exact same issue. 

    I have checked our both of our region settings. We both use Microsoft Lumia 950's for our mobile devices where most of these appointments are scheduled from using the native Outlook and Calendar app. Any insight would be greatly appreciated. For the record, I believe we started seeing this after the outlook.com backend was upgraded to be more "Exchange" like.

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  5. Anonymous
    2017-05-19T03:39:10+00:00

    Hi Rob,

    We appreciate your earnest enthusiasm to get this issue resolved. The Time Zone discrepancy might have been caused by the incorrect setup of the Time Zone when you have first signed to your Outlook Web App. We suggest that you check the troubleshooting steps provided in the link below.

    The time zone setting in Outlook Web App in Office 365 is set incorrectly to "(UTC) Monrovia, Reykjavik"

    Your response to the solution provided will be highly appreciated.

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