Outlook Calendar Notifications all Show in (UTC+00:00) Monrovia, Reykjavik Time Zone

Anonymous
2017-03-29T00:29:09+00:00

My wife shared her outlook.com calendar with me.  We both have our time zones set to Eastern Time on outlook.com.  However, whenever I get a notification that she added something to her calendar it shows in (UTC+00:00) Monrovia, Reykjavik Time Zone just in the notification.

For instance it says...

When: Wednesday, March 29, 2017 12:30 AM-1:00 AM. (UTC+00:00) Monrovia, Reykjavik

... when she makes an appointment at 8:30pm Eastern Time on 3/28.  Both the time shows correctly on both of our calendars.  Only the notification is wrong.  How do I fix that?

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Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2017-04-20T17:59:06+00:00

    Hi Desiree,

    We have not made any account changes recently, and I have just recently noticed that the calendar notifications have the incorrect time zone (probably within the last month or two).

    I have confirmed the correct time zones (PST) in our desktop Outlook applications, Outlook.com accounts (both of our accounts [see screen shot below]), Microsoft account information, and on both of our phones.

    I receive calendar notifications to my email account (@live.com) when a calendar item is added to my wife's calendar (@outlook.com account). She usually adds the calendar item from her phone but also does from her laptop computer using the desktop version of Outlook. Either way I receive the calendar notifications with the incorrect time/zone to my email address.

    I hope this information clarifies this situation. Thank you in advance for any suggestions you have.

    Randy

    **In the screen shot below, the correct time zone displays in both the Region and time zone and Calendar appearance areas. These setting are the same in both my and my wife's accounts.

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  2. Anonymous
    2017-04-21T14:14:41+00:00

    Exactly the same issue here. All notifications are reported in UTC as described in this post whilst our personal region is set to Amsterdam (UTC+1).

    No changes made to the accounts.

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  3. Anonymous
    2017-04-22T09:33:24+00:00

    My wife and I are having the same problem.  The only wrinkle is that only my wife receives the Icelandic message when I post a new calendar entry  If she posts a calendar entry, the notification message I get is normal.  Since the calendar itself shows the calendar entry properly this is not a big deal but just curious.  The shared calendar happens to be my personal calendar.  We have been on Outlook.com for years and this has only started recently. I would guess that it started somewhere after the recent major upgrades to Outlook.com.

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  4. Anonymous
    2017-04-24T00:24:16+00:00

    Hello Randy,

    Setting up timezone is one of the important things to do in Outlook.com. The time that was set up is the one that will show up in the receive and sent emails.

    Your screenshot shows that you're trying to change the timezone and that is the correct way, however we are still having issues with it.

    We would like to request if you can be able to use other device to set up the timezone settings of the account. In this case, we would highly recommend to use in private browsing whatever browser you would use.

    Also, kindly check the computer's timezone as well and see if they are the same.

    We would like to hear more regarding this issue, feel free to reply on this thread for us to further assist you.

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  5. Anonymous
    2017-04-24T17:24:34+00:00

    Hi Sherry,

    I checked the Region and time zone setting and the Calendar Appearance setting on a different computer, different browser than I usually use, and in private browsing. I also check time zone settings on all of our computers and both phones. And, I checked the time zone settings in the desktop version of Outlook on all computers. All time zone settings are correct (UTC-08:00 Pacific Time). Added a test appointment on my wife's calendar and received the following calendar notification.

    Any other suggestions? Thank much for any help you can provide!

    Randy

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