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My wife shared her outlook.com calendar with me. We both have our time zones set to Eastern Time on outlook.com. However, whenever I get a notification that she added something to her calendar it shows in (UTC+00:00) Monrovia, Reykjavik Time Zone just in the notification.
For instance it says...
When: Wednesday, March 29, 2017 12:30 AM-1:00 AM. (UTC+00:00) Monrovia, Reykjavik
... when she makes an appointment at 8:30pm Eastern Time on 3/28. Both the time shows correctly on both of our calendars. Only the notification is wrong. How do I fix that?
***Post moved by the moderator to the appropriate forum category.***
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We have sent you a private message regarding your concern. Kindly reply with the information being asked as this may include a personal information.
Feel free to send us your feedback at your convenience.
Regards.
Hi Randy,
We appreciate that you have performed and checked all the possible solutions to resolve the issue. We recommend downloading the Microsoft Office Configuration Analyzer Tool (OffCAT) 2.2 as it provides a quick and easy way to analyze Microsoft Office programs for known configurations that cause problems.
Do let us know if you need any further support.
Regards.
Hi Darian,
Thank you for this suggestion, and I am familiar with OffCAT. Typically, after OffCAT is run, there are a few Warnings in the Issues List. Can you tell me the specific Symptom notification for which I am looking that would cause notification emails from Microsoft (******@outlook.com) to display an incorrect time?
Thank you,
Randy
This reply is a complete and utter joke.
Multiple users have reported the exact same issue on multiple machines.
Now MS is suggesting Office Configuration. My wife and I both use web mail and neither of us use Outlook from Office.
Now can I get another canned response from "support" stating they are looking into this issue?
Hi Randy,
We appreciate that you have performed and checked all the possible solutions to resolve the issue. We recommend downloading the Microsoft Office Configuration Analyzer Tool (OffCAT) 2.2 as it provides a quick and easy way to analyze Microsoft Office programs for known configurations that cause problems.
Do let us know if you need any further support.
Regards.
Hi,
There are several factors that needs to be considered in troubleshooting this issue. In order for us to efficiently assist you, we just have few questions for you:
- Have you checked your network time zone?
- Have you checked your computer time zone?
Regards.
Hi Darian,
Yes, I have checked the time zone settings on both my wife's and my online Microsoft accounts, each of the computers we use, and each of the mobile devices we use. All of these are set to the correct time zone (PST).
As mentioned by me previously and by other respondents to this thread, the calendar items are created correctly on the calendar and display with the correct date (on all devices: computer [Outlook], phone, online).
The issue is the Microsoft Outlook Calendar notification from "******@outlook.com is not correct. Each of these email notifications display the appointment time in (UTC+00:00) Monrovia, Reykjavik, which is very confusing.
Any suggestions you can provide to help resolve this issue would be much appreciated.
Thank you,
Randy