Outlook Calendar Notifications all Show in (UTC+00:00) Monrovia, Reykjavik Time Zone

Hey Darian,

Any solution on the horizon from Microsoft on this issue? It's been quite some time that this has been an issue on Microsoft's side of the table.

Thank you for your help in making this issue visible and encouraging Microsoft to examine this problem.

Randy

Hi Sherry,

I checked the Region and time zone setting and the Calendar Appearance setting on a different computer, different browser than I usually use, and in private browsing. I also check time zone settings on all of our computers and both phones. And, I checked the time zone settings in the desktop version of Outlook on all computers. All time zone settings are correct (UTC-08:00 Pacific Time). Added a test appointment on my wife's calendar and received the following calendar notification.

Any other suggestions? Thank much for any help you can provide!

Randy

Hey Sherry,

Any solution on the horizon from Microsoft on this issue? It's been quite some time that this has been an issue on Microsoft's side of the table.

Thank you for your help in making this issue visible and encouraging Microsoft to examine this problem.

Randy

I'm guessing that they're struggling with a lot of this stuff since they moved outlook.com to sort-of Office-365. For the longest time my account name was some random gibberish string. Probably lots more to fix and this is low on the priority list. Sad!

This was my engagement with the email support i've seen recommended in a multitude of other threads:

Me:

Calendar sharing notifications continue to show up in UTC +00:00 Monrovia, Reykjavik timezone for my and my wife's outlook.com accounts. We have checked the timezone settings in the outlook.com AND our Microsoft account. There are also hundreds of posts in the Microsoft forum regarding this exact problem. What is the solution?

https://answers.microsoft.com/en-us/outlook_com/forum/ocalendar-oaddevent/calendar-events-wrong-time-zone/6455a8aa-f6a1-4535-ad8f-4f1dee6f20a4

https://answers.microsoft.com/en-us/outlook_com/forum/ocalendar-oimportcal/outlook-upgrade-messing-with-calendar/64680bfa-ac8e-4173-a78f-9ba470d0237c

https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdw10phone/lumia-950-xl-time-zone-setting-wrong/5411d11e-6fc6-4c46-a737-bde52c3e7ec2

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/outlook-calendar-notifications-all-show-in-utc0000/3902b432-6d48-4c82-9b44-bc77ae96b3d5

The Response:

Hi,

Thank you for reaching Outlook Web Support, this is Joseph and I will be handling your concern.

As I have read, the sharing of your calendar events time does not sync on your current time zone. You do not need to worry, I will do my best to assist you!

I can see here that you have already checked the settings on your email regarding this issue and it seems like all are fine on the date and time zone. 

What we are going to do here is to check if it is an issue with your browser. have you tried to access your account using another browser like Google Chrome, Firefox or Internet Explorer to test?

Please let me know if this works. Thank you for reaching Outlook Web Support, have a great day!

Regards,

Joseph Z

Outlook.com Support

SMH: Why does Microsoft "Support" have to be such an oxymoron to the word's true meaning?! It's not rocket science, it's employing educated people who ACTUALLY look into a problem and research a solution. COUNTLESS people have identified the problem as being on Microsoft's side including myself, a Microsoft Certified Sr. Network Engineer...whose primary job is MS Exchange for a 6k+ associate organization... period. This has been dragging on ALL YEAR. Do something Microsoft.

Microsoft, this is not an isolated issue. I, too, have been experiencing the exact same problem. This should perhaps be escalated to the next tier support.

Thanks.