Outlook Calendar Notifications all Show in (UTC+00:00) Monrovia, Reykjavik Time Zone

Anonymous
2017-03-29T00:29:09+00:00

My wife shared her outlook.com calendar with me.  We both have our time zones set to Eastern Time on outlook.com.  However, whenever I get a notification that she added something to her calendar it shows in (UTC+00:00) Monrovia, Reykjavik Time Zone just in the notification.

For instance it says...

When: Wednesday, March 29, 2017 12:30 AM-1:00 AM. (UTC+00:00) Monrovia, Reykjavik

... when she makes an appointment at 8:30pm Eastern Time on 3/28.  Both the time shows correctly on both of our calendars.  Only the notification is wrong.  How do I fix that?

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Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2017-10-31T16:36:42+00:00

    Suddenly noticed that notifications today (10/31/2017) are showing the correct time zone (central for me)... Hope it stays this time...

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  2. Anonymous
    2017-09-23T20:43:31+00:00

    Thank you very much for posting this, I just wish Microsoft support would've acknowledged this sooner. So much time and energy wasted explaining, troubleshooting and trying their "solutions."

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  3. Anonymous
    2017-09-23T20:37:04+00:00

    For all those who are wondering... After weeks and weeks of engaging outlook.com support and FINALLY getting escalated to a higher level engineering team, I got a response that is acceptable as it gets... its a known issue.

    Hi Rob,

    We engaged the appropriate teams for further investigation and alas the development team concluded that this is a known issue regarding our email notification feature. As such, we will be moving forward with archiving your case.

    The development team is tracking this on the back end, and has all the information from you that they need to resolve this issue. We do not have a timeline on when to expect this to be resolved, but rest assured that the team is diligently working on this to get it sorted ASAP. 

    If you have any further questions regarding this issue, please feel free to reply to this email. For any other issues you may have, you can contact us again from the Outlook.com web app. Simply, click on the ? in the top menu bar and click Help to start a new ticket.

    Appreciate your kind co-operation !

    Sincerely,

    Joshua

    Outlook.com Research Team.

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  4. Anonymous
    2017-09-11T00:03:22+00:00

    I can verify this - I couldn't get to the thread before today to note it but this too happened to me, I even kept the email. It happened for me on 9/5 - all the calendar items added/updated that day came with the correct time zone (central for me), but the next day - it was back to Reykjavik  :( Hope they figure out what the problem is permanently soon...

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  5. Anonymous
    2017-09-09T21:54:37+00:00

    FWIW after checking and/or changing every conceivable setting in every account on every device I gave up and kept using the shared calendar as is. Then out of the blue notifications started coming in with the correct (in my case EST) time zone. This lasted for a day or two then reverted back to UTC. Then the occasional notification would come in with EST while the majority were UTC. Now it's back to all UTC.

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