Error when trying to log in to outlook using Firefox

Anonymous
2017-05-28T22:35:22+00:00

I am getting this error while trying to open my old Hotmail account. Started while actually in my account.

Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    Please contact the website owners to inform them of this problem.

Any idea for a fix?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-29T08:52:18+00:00

    Hello,

    despite that error message is supposed to be an minder serious issue, verify please weather problem persists using another browser.

    Here it works using Opera without any problems. That is why I think Firefox got an issue.

    However, one can alternatively type in address filed following URL to get access to outlook account:

    https://outlook.live.com/owa/

    That URL works on Firefox release 52.1.2 without errors.

    hope it helps.

    Thx.

    o fr. Henry.

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  2. Anonymous
    2017-05-29T09:09:14+00:00

    I got the same problem. In fact a new feature of firefox which verify (basically but it's more complicated than that) if the site (in fact the server you want to connect) is still secure. In this case problem come from MS. The most secure solution is to disable the OCSP feature as it has already said before just to check your mail or whatever and turn it on just after you've done.

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  3. Anonymous
    2017-05-29T09:35:42+00:00

    Same for me; it does not work...

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  4. Anonymous
    2017-05-29T10:02:31+00:00

    I am a bit hesitant by using another browser and lowering security - I understand the temporary disruption in service. I would rather it be fixed first - but its a holiday weekend.....

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  5. Anonymous
    2017-05-29T10:06:28+00:00

    seems it's working now

    edit : not for long... :/

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