Error when trying to log in to outlook using Firefox

Anonymous
2017-05-28T22:35:22+00:00

I am getting this error while trying to open my old Hotmail account. Started while actually in my account.

Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    Please contact the website owners to inform them of this problem.

Any idea for a fix?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2017-05-30T23:53:08+00:00

    Microsoft continues to respond here:

    https://portal.office.com/servicestatus

    So far, they have the fix replicated to 70% of the servers, with an estimated "fully restored" time of June 1, 2017, at 3:00 AM UTC.

    I've went ahead and undid the about:config workaround, as it appears to be working for me right now.

    Regards,

    Jacob

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  2. Anonymous
    2017-05-30T21:49:55+00:00

    In my experience, a few "Try Again"s will work, then it won't work for awhile.  That's what's really something I don't understand.  Without feedback from MSFT, we'll just have to keep on testing it.  Good luck.

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  3. Anonymous
    2017-05-30T17:25:45+00:00

    Appears to be working for me now.

    When I first tried to log in I got the same message but just hit 'Try Again' and it logged me in. Hopefully that is the end of the problem but I'll give it a day or two before I'm convinced.

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  4. Anonymous
    2017-05-30T14:42:38+00:00

    Thank you, got this problem fixed. But my question is why MSFT cannot fix as common a problem as this? It can't ever get it right first time and it will not fix it on the follow up either.

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  5. Anonymous
    2017-05-30T11:07:09+00:00

    Can MS please fix the certificate?

    I'm paying annual fee for MSN email application.

    Thank you.

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