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Using Outlook for Android in business environments for email and scheduling
My device is not register
Outlook app on Android - "An Error Occurred" when trying to setup my account
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Anonymous
Hello all,
Would appreciate your thoughts on the following situation:
I just installed the Outlook App on my Galaxy S5 phone (Android 6).
When I start it, I get prompted for an email address so I enter my work email (Office 365) and after a few seconds it looks like something comes up and then get dumped back to the "Get Started" screen with the most helpful error message in human history:
"An Error Occurred"
Wow! Where to begin?
I cannot make it past this screen to access any settings or options of any kind.
Guess what - the OWA app for Android works fine, but it doesn't have WEAR capability unlike the Outlook app.
Any suggestions/assistance would be greatly appreciated.
Many thanks,
Pete
Outlook | Outlook for mobile | Outlook for Android | For business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
120 answers
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Anonymous
2021-04-03T23:48:08+00:00 -
Anonymous
2021-03-11T03:35:14+00:00 Yes, as usual, Microsoft hasn't a clue as to what this problem is or how to fix it. Since they make money...nor do they care.
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Anonymous
2021-02-21T15:46:07+00:00 It does not show any other options except log in or create new account. There is no settings option
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Anonymous
2020-12-17T09:01:35+00:00 After trying dozens of solutions without success, this is what finally worked for me :
Simply uninstall Microsoft Authenticator app !!
What a stupid bug...
Best of luck to all.
@Pape, was looking for someone who had stated this, worked for me many times.
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Anonymous
2020-11-30T04:05:04+00:00 I had experienced "an error occurred" problem for one month while trying to set up an office 365 email account of my university on MS outlook on Android 6. The problem appears when I use the WiFi of my university. The problem was solved by using my mobile data.