Outlook email "groups" have suddenly disappeared; contacts still there but no groups.

Anonymous
2016-02-03T20:37:40+00:00

All of my outlook email "groups" have disappeared. My "contacts" are all still there, but the "groups" I created are missing.

I see a number of others are having similar issues but no one from outlook has provided an answer, they keep asking the same questions: 1. Tell us how you check your email, 2. Have you made in recent changes.

After the recipients respond, they never hear back from the moderators again.

I use my email "groups" nearly ever day. However, when I woke up this morning, I found all my "groups" had disappeared from my account.

I use Windows 8.1; I check mail thru outlook.com via Chrome.  It is the same with Internet explorer.   It is also the same using the outlook app on my Android tablet.

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-03-01T00:02:20+00:00

    I have the same problem as well.  Everything was going right (had been forwarding documents or email to some of my groups) and BANG... they magically suddenly disappeared.  Have we found an answer to this problem yet?

    I did what someone else did... the day after it occured.  I simply took a few recent emails I had sent (in both French and English) and copied the list of recepients (which appear in my BCC ... that's how I send notes to groups) from my copies in my Sent folder... and pasted the results of the Copy in news groups (which I gave the names of the old ones).  Problem solved in terms of my use of groups... but obviously, this is a major problem for Microsoft to resolve for the whole community.

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  2. Anonymous
    2016-02-04T05:28:11+00:00

    Hi,

    Thank you for posting your query in Microsoft Community.

    In order to proceed with next step, I need to whether your account got migrated to Outlook.com preview or not.

    To verify I suggest you to open Internet Explorer and type https://mail.live.com , enter email ID and password.

    On top of the page it will show either Outlook.com or outlook.com preview. Let us know so that we can proceed with next step.

    Thank you

    Outlook.com

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  3. Anonymous
    2016-03-02T16:06:57+00:00

    I had been using the GROUPS for many years.

    You were allowed 200 MAX per group.

    My groups are completely gone now and I cant seem to get an answer from anybody.

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  4. Anonymous
    2016-03-01T13:18:52+00:00

    I have the same problem as well.  Everything was going right (had been forwarding documents or email to some of my groups) and BANG... they magically suddenly disappeared.  Have we found an answer to this problem yet?

    I did what someone else did... the day after it occured.  I simply took a few recent emails I had sent (in both French and English) and copied the list of recepients (which appear in my BCC ... that's how I send notes to groups) from my copies in my Sent folder... and pasted the results of the Copy in news groups (which I gave the names of the old ones).  Problem solved in terms of my use of groups... but obviously, this is a major problem for Microsoft to resolve for the whole community.

    I did the same once, and after some days, the group dissapear again. Today i did it again

    I hope it does not dissappear again

    Somebody know how many contact i can have in a group ?

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  5. Anonymous
    2016-02-24T08:36:23+00:00

    thanks for the info - it does not sound good. A long time ago I opted for hotmail thinking they will always be around, dependable and I won't have to relearn and reorganize things all the time - looks like I was wrong, and will be giving gmail a long hard look.

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